TimberChase Apartments 925 Beacon Parkway East, Birmingham, AL 35209

"DO NOT live here!!!! This place is joke. Managment act like rodeo clowns running around. The people here don't care just as much and trash the place. Constantly riding through blasting muics loud enough to rattle the door. Not far from a sammys the strip club and El sol the night club so in the summer time it's like your in active battle from all the gun shots you hear. They change management every 4-6 months becssue they can't keep anyone. Nothing gets fixed in a timely manner. And they don't hire professionals, it's jimmy and the trail park boys fixing anything. Again this place is a joke"

"This property has gone through four property management companies and l0 different leasing agents in the past 4 years I’ve lived here. Plumbing is horrible my bedroom ceiling has had a water stain on it for the past 4 months from the upstairs toilet leaking. These apartments aren’t truly renovated and not worth the money charged to live here. I’ve had mice in my apartment I pay for pest control I’ve only see twice since I’ve been in the new apartment and I work from home. The trash dumpster is horrible. The leasing agent is rude and very unprofessional. She has been in an altercation with a resident using profanity and called the residents mother names. I’m over this property and would not recommend anyone to come live here!"

"Love living here! The location is perfect as its right near Samford so it takes me no time to get to class. I've lived hear a couple of years now and love what the new Property Managers are doing to improve everything."

"I moved on Nov 11th. Stay the 1st night Nov 12th and it's been hell ever since. I did not know roaches still exists in 2022. Then the hot water only lasts 5 mins, so I have to take jail showers which jump in & jump out not to mention the tub holds water. People wonder why I pay so much to live in a nice neighborhood well it's worth it. All my years of renting I have not had to deal with roaches, and I am over it. Freezer has rust on the racks the unit I move in stinks I'm assuming the previous renter was nasty and had a dog. The bowl back up is coming up thru shower & they except me to clean after they leave messes like this not to mention the things of mines that has been damaged. I will be seeking a class action lawsuit if I’m not contacted by someone other than Allison. Tammy is who I was informed I need to speak with it she doesn’t answer"

"UPDATE TO THE OWNERS REPLY: Offering me (who has not did anything wrong) the option to break my lease early without penalty is not an solution to tenants who are STILL smoking weed in their apartments. You basically told me in an email that I can leave, but the issues will remain. I understand the generic reply/excuses, and all is well. ORIGINAL POST: I am giving this apartment complex a 1 star rating at the moment, because they are located in Homewood. However, it is still within the Bham city limits. It is close to plenty of grocery stores, restaurants, shopping, post office, etc. I have a 2 bedroom, 2 bath without washer/dryer connections. Rent is $845 and water is $75. You will pay $20 more for washer/dryer connections. My apartment has faux wood flooring, updated light fixtures, black appliances, and a balcony (view of the back of their sister property and trees are your view). They are pricey for the issues they have and don't fix. The apartments have plumbing issues, they are old, they have thin walls, and they have vehicles that fly thru the apartment complex blasting loud music at all times of day/night. Thank God the clubs are not operational. I would hate to live on the back row of these apartments. Timberchase uses Liberty Rent (which was helpful). I hate to say it, but Timberchase is ghetto at it's best and hence that explains the shady characters I've seen. I've only lived here for a few months, but regret choosing this apartment over another one (my past credit kept me from getting a better deal). The MAIN reason for my 1 star rating is: the neighbors below me smoke weed in their apartment, and it seeps into my apartment. I've smelled weed walking by their door. I seen Cigarillos laying outside their door, and relayed the info to Melanie. They are noisey too which is a bad combination. I have reported issues to the property manager several times, and nothing has really been done about it. SIDENOTE: I really believe Melanie knew about the weed issues before I moved in. I mentioned it when the apartment wreaked of weed upon the initial walk-thru. If anybody has sinus issues, I'm sure weed would clear it up. Don't bother calling the SPM Regional manager, Kim. She will not do anything either, but make up excuses for the neighbors, blame what they can't do on the pandemic, and tell you to call the Courtesy Officer. NO NOTICE HAS BEEN SENT OUT YET per our discussion on 7.2.20. There is always trash strolled on top of and around the dumpsters. This is embarrassing & an eyesore. There is only one maintenance man I always see picking up other people's trash off the ground. Why is there a sign stating there are cameras on property, but residents still place mattresses, furniture, and other items in/around the dumpster? Cats roam freely here too. My front door peephole has been scratched up since move-in. No sense of security there. No work orders will be done unless urgent (I wouldn't hold my breath on that either). I don't feel that Timberchase apartments value tenants who try to do the right thing. Nothing matters but money in most apartment complexes who are monopolies. They want you to pay your rent (which is what I do), but they will not fix any issues at hand. Timberchase only has a few reviews on their website. Please be aware that there are plenty reviews on other property rating/review sites that state the same issues for years. God bless everyone, I am going to pray for you all. No apologies needed, and don't tell me to call the office when you already know what's wrong at your apartment complex."