Emergency Medicine - Riley Hospital for Children at IU Health

"Great place of care for children. Although a lot of people confuse it for a midnight play center for kids. Kids that are "sick" shouldn't be playing in ER waiting area. Just my opinion though."

"The worst Emergency Department I have ever experienced. The wait was very long and the staff didn’t really care if you waited long or not. I thought Riley suppose to be a good children hospital but it is the worse."

"As a parent who was freaking out at the moment of going here they immediately put us at ease and took care of my child w great comfort. From the time of injury, I was at the hospital, problem fixed, and back home in just over an hr. I will never take my children anywhere else."

"They don’t even deserve one star. We walk in to no one waiting in the waiting room. We get checked in and still waited a few because the nurse said we have to figure out a room situation. After a few they said we got you a room mind you the er wasn’t even busy. The guy take us to a hallway and says here is you a bed in the hallway and throws her arm band and tags on the bed don’t even put it in her or nothing and walks away. That was there was beyond rude. Over an hour goes by and doctors and nurses just keeps walking past us and no one even ask if we need anything or seen if my child was ok. After sitting there in the hallway for almost 2 hours and still no one stopping at us I got up and left with my child. Riley use to be a good hospital but here the last few years it has gotten so bad."

"After pediatric urology screwed up our entire day we ended up in the ER after hours due to a busted catheter in my toddler. I was in tears due to my child's pain level, my long day and frustrations and just sat in triage crying, holding my stuff daughter. Triage empathized with me, made me feel human. The girls were so amazing at acknowledging that my experience was horrible and how sorry they were. Much needed! ER got us in right away, we saw over 9 staff members and each one was friendly communicated very well, asked what they could do for me before leaving. They tried finding me a charger, volunteers for us drinks, everyone was amazing with Emma. We had an accidental overdose happen and it was handled so professionally!! The only negatives I'd say, is for people who come in and need their phones...maybe have a box of chords to loan out for car keys or an ID so you get them back. That's it! I have no complaints. The entire team was warm, I cannot thank them enough"