Discount Tire

"There was a guy who would normally work in the garage but was at the front desk, he did a great job but I did not get his name. Aaron was the one who repaired my tire and he did a great job as well. I always go to Discount Tire for everything, and will continue to do so because they get an A+ in service."

"I have bought tires from Discount Tires multiple times over the last 15 years. Every new vehicle I buy has always been taken to the store and road hazard purchased. I had a tire leaking and called to set up an appointment at the Merrillville Indiana location. I was told I couldn't make a appointment but to stop by and they would repair it. I left work early only to be told it would be at least 5 hours. When I questioned the time, he told me I should have made an appointment. Really!!! He said there were 20 people in front of me. I had to go down the road and pay $35 for a repair. When I called to complain about the wait, I was told the others waiting in lines safety was just as important as mine. I never said it wasn't but I do feel that if you have purchased road hazard, you should at least get priority over someone just looking for a free fix. My next set of tires will be purchased somewhere else and i will get in line with the others looking for a free repair, when convenient. ."

"Discount Tire in Merrillville is the absolute best in town. The quality and professionalism is clear to see. Matt W was AMAZING, he went above & beyond my expectations. Thank you again Matt W for giving me peace of mind on the road and knowing that I am safe. Free flat repairs, free air, free rotate and balance. Will definitely be our place for tires and recommend to others."

"We have used them for years and several different vehicles. They have always been upfront, honest, and easy to work with in a few different situations. Staff member Joel was extremely helpful and patient with dealing with a warranty claim even while they were very busy. I viewed all the staff being helpful, polite and even observed more than one occasion where they went above and beyond for customer. You will more than likely wait as a walk in customer, so be sure to make an appointment online if possible."

"Set an appointment at discount tire for four tires. Place was very busy when I got there. My appointment was at 11:00 a.m. and I was out the door at 11:50. As I sat and waited for my tires to be installed I observed all the employees working very hard and I must say being a business owner they all had excellent customer service. This is my first time it discount tire and I will be getting all my tires here going forward. I recommend this place to anyone looking for tires at a reasonable price and most importantly, getting honest, excellent customer service."