Mobile Dermatology

"The African-American girl at the front desk was extremely rude even before today. I’ve been a patient with them for years and got told today I had to pay my co-pay up front when I wasn’t even aware I had one, which normally is not a problem. However, I did not have my debit card with me. I asked if I could call back tomorrow and pay because I didn’t have payment with me, and was harshly told no. The girl had an attitude the whole time she was talking to me and was looking down at her phone. They rescheduled my appointment to TOMORROW so that I could bring my card with me instead of letting me call them with the card number. It was an honest mistake on my part and I took time off work to come to this appointment. I felt like the whole thing was extremely petty. I’ve never been to a doctors office that won’t bill the co-pay or work something out, especially for someone who has been a patient with them prior to this and has no outstanding bill with them. And to make things even better, I called my insurance on the way home and they said I shouldn’t even have a co-pay. I found a quick appointment with a different dermatologist who confirmed I don’t have a co-pay. Not sure if they even care, but they lost a patient today over $45."

"We love Dr Vanloock and Brittany. Both listen and answer questions. They honestly seem to care about their patients (which is a skill far too many caregivers lack nowadays) Very happy with the medical care they provide our family."

"This was the best dermatological experience I've ever had, from the beginning to the end. For starters, I was able to make the appointment and do all the paperwork online which was very convenient. The wait time was less than five minutes in the waiting room and less than five minutes in the exam room. The nurse practitioner, Brittany Johnson, actually looked at my skin, asked me questions, and listened to me, unlike other dermatologists I've seen elsewhere. She took the time to make sure the medicine she prescribed was covered by my insurance, and she prescribed a medicine that actually works. Everyone was friendly and professional. I highly recommend Mobile Dermatology."

"Dr. King has treated me with ALL the respect and understanding you would hope for from any doctor! Not only is she beyond thorough with your presenting case in her office, she also is highly motivated to achieve both a causal understanding for both herself and one in which she can convey to her patients. She is a Godsend in working with any other doctors via paperwork, etc. You won't be disappointed!"

"Dr. King provided me with STELLAR service. She was thorough with examination for my issues. She had a GREAT bedside demeanor and she answered all of my questions and made sure I understood. I LOATHED the fact that I wasn't rushed. Dr. King took her time and she has such an addicting personality. Her nurse was very sweet and professional as well. The front office provided STELLAR customer service. Overall, the entire office was nice and professional. Keep up the EXCELLENT customer service!!!"