Gerber Collision & Glass

"All of Gerbers Associates go Above and beyond!!!! Love this place, curtious, professional, and timely!!! Thank You All !!!!"

"Hit by a deer on Dec 3. This shop was one of the approved shops of my insurer. My vehicle is still not fixed. I've been given at least five estimated dates to completion, the first one was December 29. Now a month later I'm being told 2/14, nearly 3 months for repairs! I understand there are delays to getting parts and supply chain issues (it's been in the news). What I don't understand is how Gerber doesn't understand this. What I don't understand is how they make no offer for compensation or to make it right in any way. What I don't understand is how I'm supposed to trust the repairs will be correct and durable, and how I'm ever supposed to prove that they aren't when this shop will surely say they were because I fully expect there will be issues with it if I ever can get it back. I'm sure no one at Gerber would want to be treated this way, I don't understand why it's ok for me."

"I was referred to them by my insurance company after a rear end. Everything seemed to be going ok but when I got my car back I noticed a few issues. One big issue was some over spray that was not there previously. They said well since we didn't work on that area, it didn't happen at the shop. I presented them with photos (even a photo they took) and still they refused to accept responsibility, I'm currently getting someone else to look at it to compare it, fighting with insurance also. On top of all this, they fixed an area with a white paint pen, that should have been my first red flag. And they didn't properly install my license plate light. I also noticed other reviews with some similar issues (overspray, things not set right). Just seems interesting that a company that says they stand by their work won't take the responsibility when they do something wrong. This has been a long few months, back and forth, but at this point all I want is a refund for all the bad work done on my car so I can take it to a place that will do it professionally and properly. So shoppers beware and read ALL the reviews before considering this place."

"Great company to go through! They did a amazing job on my truck, kept me posted the whole time and let me know of any trouble and when everything was done great people will be going back for any other problems would definitely recommend!!"

"I had to take my Chevy Silverado (Texas Edition) in for an insurance claim. I was greeted with a very welcoming smile by Tori. She got me all set up for repair and worked flawlessly with my Insurance company. I was updated during every step of the process and Denver (the body guy) did a phenomenal job on my front end. This was my only experience with a body shop and I hope I don't have to use their services again, but I definitely would. Thank you guys."