Merle K. Maples: Allstate Insurance

"Professional & Personable Due to the recent rise in prices I began to look at ways to tighten my budget ... this included reevaluating my car insurance. A friend referred me to their agent Merle Maples and am I glad they did! Unlike inquiries made to other companies that directed me to a website to start the process, Merle called me back almost immediately after leaving a message. He determined my needs and provided options for me to consider. Not only did he help me find a better option & the savings I was looking for, but he did so before I received a response from ANY OTHER inquiry I had made online. I could tell that he was "invested" in helping me and why I felt compelled to write this review."

"Merle K. Maples: Allstate Insurance company is absolutely amazing. Merle and Chip are wonderful. They are very professional and they also answer all your needs for your car and home insurance. When I switched to Allstate I just had liability insurance only so I called and spoke to Chip, he helped me get full coverage insurance. When my windshield cracked Chip had told me to call them first for any accident or anything else before reaching out to Allstate that way we could handle the issue first and they walked me through the entire process. They are just absolutely wonderful I cannot stress that enough."

"Merle goes above and beyond to help his clients. My family has been with Merle for years. When I got into an accident earlier this week, Merle was willing to answer all my questions and helped me think rationally in an otherwise extremely stressful situation. Even though some of my questions were outside the scope of the policy itself, Merle was happy to explain how insurance generally works (even on a Friday at 5 pm) and how to protect myself from being taken advantage of by an opposing party. He even gave me his cellphone number in case I had any questions over the weekend. I have never met someone so dedicated to his clients and I am extremely grateful."

"I have been with Merle Maples Insurance for 21 years. I have always been treated like I was family. They are very knowledgeable, kind and courteous. I highly recommend their agency any chance I can!"

"I am very happy to have Merle Maples as my Insurance agent. He always helps me with big insurance decisions in a fair way. He explains the details, to level of extreme that I ask. He is thorough and I always feel that I am a special customer to him. I have been with his agency for more than 10 years, possibly more than 15 years. He is worth my loyalty!!"