ABC Pediatric Dentistry: Adrienne Barnes DDS 714 West Maxwell Street, Chicago, IL 60607

"If you have a child that is even slightly nervous about visiting the dentist, this is not the place for you. I have never experienced a dentist that doesn't want the child to move at all or make any noise. I mean kids squirm and make little noises, especially if it's something new they are experiencing. The dentist seemed very sensitive to everything, and on our last visit I would say she asked me no less than 5 times should she continue. My son wasn't dramatic at all. I got the vibe that she didn't want to service him and I decided to stop the visit. Definitely do not recommend."

"Dr. Barnes knows dentistry and kids well. We felt like our son was a good hands at all times. The staff is warm and personable and our son looked forward to getting a small gift at the end of appointments. Unfortunately, we moved out of state and have to find another place for care but we will always be grateful for ABC Pediatric Dentistry. Our son has great brushing habits and hygiene thanks to encouragement from their team."

"Horrible customer service! My son has been going to Dr. Barnes for years. I scheduled a consultation at the office for the affiliated orthodontist that serves the location a month or more in advance. I confirmed the appointment via the messages the office sends out, but when I got there, the incompetent scheduling assistant tells me that my appointment was rescheduled to a date a time that I never spoke to her about or agreed to. The receptionist proceeded to lie and say she spoke with me on the phone about the change, which is an insult to my intelligence and out right lie. She nor the other staff present tried apologizing for the error, which is upsetting because I took time from work and made my schedule around getting my son to the appointment. I really like Dr. Barnes and was looking forward to my son seeing the affiliated orthodontist, but her scheduling assistant is unprofessional, dishonest, has poor customer service skills, and does not care how she handles certain patients appointments. I’m sad to say I will not be returning because I can not deal with dishonest people."

"Dr. Barnes and her staff is AMAZING!! My 5 yr old son is a new patient here. On our first visit, the staff had his name on a chalk board, welcoming him to the dentist office. SUPER SWEET! Everyone is professional and sweet. Dr. Barnes is very patient and kind. When it came time to do Xrays on my son panicked. Dr. Barnes refused to go any further because she didn't want him to be uncomfortable and had me make another appointment (which I appreciated) When we came back - the assistant made the process so fun for him, all of his fears went out the window! I can't see me taking my son anywhere else. This office is stuck with us!!!!! lol"

"My two daughters have been seeing Dr. Barnes for about 4 years. I love this dentist! Dr. Barnes explains everything clearly. My oldest needed a lot of dental work and everything Dr. Barnes did has been successful. Everyone in the office is kind and compassionate."