Dowden Family Dentistry

"Worst experience. During oral exam, they said some of the fillings needs to be replaced, I did not have any pain prior to that. The filling replacement failed on both booths, had to deal with severe pain. Then a root canal was forced on both the fillings. I am also having billing issues with them. The outstanding amount keeps increasing with out taking any additional service."

"I would NOT recommend Dowden Family Dentistry. I wish I had read their reviews prior to making an appointment. After my appointment, the front desk staff charged me a “disposal fee” that insurance would not cover. I inquired what it was for and I was told it was a fee because of COVID. (Up charging me- which it appears based on other Google reviews, they have done this to other people) I received another bill in the mail for the same charge about a month later. I had to call and tell them I already paid it. I decided I wanted to try a different dentist so I called and asked for my x rays. They had me fill out a release of information form. I asked them to release my information to myself, but they instead sent it directly to the other dentist. There was some confusion on which dentist they sent my records to, so I asked for a phone call from Dr. Dowden to clear the confusion up and to express my frustration with the experience I had with his office. Instead, I received an email from Kathy his office manager. Since I was not able to voice my frustration directly with the owner of the business, the next place would be a Google review. The entire experience was unprofessional from the start, and I would not recommend this clinic."

"I first went to Dowden Family Dentistry late last year. They found a few issues and made some recommendations. Three months later the issues are MUCH better. Thank you for your attentive care!"

"I have been very comfortable and have felt safe at Dowden Family Dentistry during the Coronavirus Pandemic. My entire family of four has had either cleanings or other dental procedures performed since June 1st. Dowden Family Dentistry has taken all the necessary precautions in dealing with the Coronavirus Pandemic. Actually, I believe they’ve gone above and beyond. Just to add, we’ve never had any insurance issues. With our previous dentist, we always had insurance issues. And lastly, I recently had a dental emergency. I called in the evening around 7:30 pm and received a return call at 9:00 pm and was seen the next day at 8:30 am."

"Office staff is very friendly. Dr. Dowden is one of the best dentist I have ever been to. He is very gentle with his procedures. Dr. Dowden and staff are always educating for prevention (for example -How long and when to use mouthwash; how to brush; best products to use) which I think is wise. Kathy is so helpful and answers any questions I have as far as billing. I feel confident with this dentistry."