McCords Auto 431 Main Street, Rochester, IN 46975

"I wish I could give them no stars... They let one of thier mechanics take my engine apart to fix or diagnose and it's been over a year yet my car is still in pieces.. I filed a small claims law suit against this company and nobody showed up...I was awarded 4500.00. We will see what happens.. That tells you all you need to know....Very Shady and will Rob you blind be careful take your vehicle to a real Shop like Mike Anderson......"

"My daughter had car issues while traveling. Called me and I was lucky enough to call McCords late in the afternoon. They greeted her by name when she got there, looked over the issue, fixed the minor issue, and sent her on her way. It's good to know there are friendly businesses out there that know how to care for their customers."

"I’ve had several vehicles worked on there several different times. For the most part, repairs were effective. Twice now though, they’ve closed up shop for extended periods while my vehicle was there. The first time it was there for an extra week while I waited for them to reopen. This last time, my vehicle sat there for three weeks and they never called, never took a call and never returned messages. Never worked on my car. Not sure if they are still in business. Absolutely inexcusable."

"In March we had work done on our truck, the idler arm and the pitman arm. After that we took it immediately for new tires and an alignment. A few months pass and we notice the tires making more and more noise. Upon closer inspection we see the right front tire is incredibly worn on the outside. Near showing cords. We got it in to a different garage and they told us that the putman arm and idler arm were bad.... the same that we had just paid to get fixed in March. We contacted Mccords and they agreed to look at it. They did agree that both the pitman arm and idler arm were bad and they were covered under warranty. But they said they would be charging labor though claimed they would work with us. They scheduled the truck, the work took less than the 4 hours quoted, less than 3 hours actually. And they charged us "half" price for labor on 4 hours. Mind you their labor had increased so essentially we paid full labor of what it was when we had it serviced originally and due to their parts failing we still had to replace a 250.00 tire We won't be back. This wasn't the first time we've used Mccords but it will 100% be the last."

"GO SOMEWHERE ELSE! We took our truck for a tune up and to put 2 new tires on the front. We literally live 2 streets over from them got truck home and we noticed they din't even put a wire on the plug and it was sparking and the 2 new tires they put on was not even on the rim all the way.There was a huge gap between the rim and tire. By this time they were closed so we went back the next day after work and they refused to make it right with us telling us they would not replace the missing wire! so I have to buy a whole new set just cause they scewed up! Not like you can go buy a single wire! One mechanic there said its no big deal I had a missing wire on my plug!! I paid for a job it should been done right or at least make it right with their customers!! They are over priced wanting to charge me 750 to change a line when I took it to anther old mechanic who will do it for 150! Stick with the ones you know! I'll never go back to them!! If I could I'd rate them a 0 star!!"