Zeigler Subaru of Lafayette Service 1600 South Creasy Lane, Lafayette, IN 47905

"I called in a panic to get my car looked at, because it was stalling on me randomly. Crew Blumling in the service center told me to bring my car in and they would look at it, and lend me a loaner vehicle. He was professional and knowledgeable, updating me throughout the process. Contacted me when he knew what was wrong with my vehicle and we discussed finances, which were extremely reasonable. My car was fixed and ready for me that same exact day. It was honestly a breath of fresh air receiving that treatment, rather than some of the negative experiences I’ve had at other auto shops. If I ever have any other issues with vehicles in the future this is where I will be going, and I recommend that others do the same."

"Charges 160 for an Multipoint Inspection while it's free at other car service places. Also they charge a credit card transaction fee which is unheard of from a car dealer / service area. Such a let down and did not expect this from Subaru."

"Pretty good overall experience. Bathrooms and waiting area were clean. They got done with my oil change in a decent amount of time. Dealership prices"

"This review is really from Harriet Smith. I had my 2012 Forester in for an oil change, front brake service and questions about oil consumption. Jenny is my service consultant and she is excellent. She is knowledgeable, efficient, professional, courteous and so kind to clients. She was in touch with the technician who worked on my car and communicated with me on a regular basis. Recommendations were made about being able to wait on brake pads til next oil change, which I appreciate, and also doing an oil consumption study to figure out why I had to add 2qts of oil between oil changes. I didn't meet the technician who worked on my car but am trusting he has done a good job. I always receive great service and car care from Rohrman Subaru."

"The service was as expected, and I have no issues with the oil change and coolant flush. The technician did, however, recommend services without checking if they needed to be done. Such as the tire rotation that was "recommended". It was 6 months ago and wasn't required at the time because the tires are wearing in evenly. Nor was the brake flush that was also recommended (it was also done 6 months ago) or even the evaporative system cleaning. For those who aren't aware they clean the radiator, ac evaporator, and the condenser. Which on my car wasn't needed because the AC performs as expected. I went to a dealership for my coolant flush because I wanted Subaru coolant due to the additives Subaru has put in the coolant. Bob Rohrman Service Center uses Valvoline fluids. While I trust Valvoline with everything on my vehicle, I wanted Subaru coolant because of the head gasket issues that the boxer engine faces. My biggest issue with this dealership is with the survey they asked me to fill out after the services were completed. I was told by the person who called me that I would receive a $25 gas card for a good survey. So, I asked what did she mean by a good survey and I was told, "Anything lower than a 9 is considered failing." I am sure that the reviews go to Subaru themselves as a way to rank dealerships and not to Google Maps but, in my mind if they are bribing people for "good surveys" how can I trust their integrity? Buying positive reviews from customers is unethical and the lady on the phone even admitted to that. At least the Service Center Advisors and the lady who called about the survey have integrity and morals."