Martinez Auto Body, L.L.C. 630 State Street, Hammond, IN 46320

"These guys have fantastic customer service Arnie is the guy to see and the body work that was done is just about perfect thanks guys"

"Zero Stars!!!! My vehicle was dropped off November 8 2022 and picked up January 19th 2023. Arnie stated there was a delay on parts, which might be true. But after picking up my vehicle it had almost a extra 1000 miles on the odometer. I know this for a fact because Hyundai was doing oil consumption test on the car, and before I dropped it off I was under the mileage, but immediately after pick up i noticed I was about 900+ miles over when it should’ve been taken back to the dealership. Didn’t even communicate with the shop to avoid God knows what would’ve happened , contacted my insurance company Kemper also known as Access Auto Insurance out of East Chicago Indiana. But Martinez Auto Body denied everything. Stay away from this shop, or at least take a picture of your mileage when you drop off your vehicle. Me personally I’ll never do business with a company like these guys again. YOU’VE ALL BEEN WARNED!!!!!!!!!!"

"Martinez Auto Body provided excellent customer service and were very kind and considerate. After having my vehicle nearly totaled by an underage, unlicensed, uninsured driver - I was without my vehicle from January to August. I had THE most horrible experience with my-then second rate insurance company (American Alliance) who could care less about my claim, much less answer the customer service line. From the very first phone encounter with Martinez Auto in July, I began to feel like things were turning in my favor. Arnie and Eddie were so professional, pleasant and kind - and I really appreciated that. They kept me informed every step of the way, making sure I was updated on the progress of my car. Well, just when I thought things couldn’t get much better than this, I got the call that my car was ready to be picked up. What a pleasant, pleasant surprise! The quality of work the guys completed was OUTSTANDING! I am beyond satisfied! I can’t even tell there was ever an accident at all. Martinez Auto Body, from the bottom of my heart, I thank you for your kindness and professionalism! O’Keena M."

"IF YOU WANT A BODY SHOP THAT WILL GIVE YOU THE RUN AROUND 24/7 then this is for you!!! My car been in this shop for almost 8 months…every week he told us it will be ready instead of just giving the actual date. He was suppose to fix rear end damage but Gave me my car back the first time with nothing working in the car…we brung it back and it took a whole mother month just so they can fixed what they messed up. Received the car back with my cameras all out of place ..deep scratches where they were suppose to fix my car. I should’ve listened to the reviews because they will overload themselves with cars and spend 10 mins a week working on your car."

"I am definitely pleased with the service that I have received. I brought my challenger in on April 29th 2019 and got it back May 22nd 2019. It would have been quicker because Arnie and his crew definitely means business!!! Guys this is a real.. honest review I’m so happy that I changed from another auto body shop to this one because they were friendly, they let me know everything that was going on, they sent me pictures once the front bumper that was damaged from the front end accident was off, and they made it their business to get my car finished so that I didn’t have to pay for me days in a rental car. These pictures tell it all. I didn’t take any up close but I was able to take the pictures from my balcony. Now I’m showing before and after pictures so you can see for yourself. They made my car look like it was never in an accident. EXCELLENT BODY SHOP 5 stars hands down"