Fabletics 8702 Keystone Crossing, Indianapolis, IN 46240

"Love the clothes and good with returns... Even tho the returns do take quite a long time to complete each time I had to change a size from an online order."

"I have ordered numerous products from Fabletics. I can't tell you how much I like their lined shorts and joggers. My issue with Fabletics is the fact that not once have I ever received a correct order. Every single time there is an issue, typically an item of clothing the wrong size but I have also received a pair of shorts with the pockets sown shut. This is unacceptable, you cannot charge this much for athletic clothing and fail to have attention to detail in shipping and quality control. This is my main reason for leaving the VIP program."

"When I want to "skip" a month the option does not appear. I was forced to use the credit that was charged to my account. If it happens again I will cancel. And it's too bad because I really like the Fabletics products."

"This review is for the in store customer service. I came in the check my sizing before ordering online. It was honestly one of the best customer service experiences I’ve had in a clothing store. Asia was super helpful. I gave her a specific size I wanted to try and she pulled out that size and the next couple close sizes. While I was trying things on, she asked about the fit and then brought by the next size, till I was happy with with it. Definitely above and beyond. :D"

"The customer service was average. I had to greet the staff in order for them to come from behind the counter. There were about 4-5 staff hanging out chilling in the same spot. I didn't feel the vibe in the store. I really felt like I could have just shop online. Well I did just that because I couldn't find anything that appealed to me. It could be the way the floor plan was organized. I found a few things and ordered on May 9th and it is now May 21st roughly 12 days later and I still do not have my items. It is expected to arrive by the 23rd of May. I have tried with Fabletics, and I just can't anymore with them. I will no longer shop there, and I can careless about what celebrities they have promoting their brand. Membership will be closed and not worth it. If you order online becareful because your top may come from a different factory or inventory than the bottom. I have quite a few outfits and though the color is supposed to be the same it is always a few shades off."