K&G Fashion Superstore

"I've always loved this store. Drove 2 hours north just to come here. But was very disappointed that there were really very few in my size this time. Left with two ties and two shirts, when last time I bought two suits and all the accessories, including two pairs of shoes! We will see if I go back."

"Went to get fitted for a suit and the staff there is so UNPROFESSIONAL, UNDER TRAINED AND GHETTO... The manager (The girl with the Pink Hair) is just as clueless as the staff and can't answer anything about their product or services"

"I kind of wish the clothing was better organized but seeing that it’s the holiday season I understand the misplacement of clothing. It was hard to find what I was looking for but I did find something I liked. The checkout service here was stellar! Very caring and well mannered this evening."

"Went to purchase a suit for the 1st time, was feeling a bit overwhelmed because of not knowing the size I needed. The staff went above and beyond helping me with the selection with knowing the color I had in mind. The seamstress was very patient in helping me make the alterations that I needed. Very cost efficient and will be going back soon!!!"

"Absolute worst customer experience I have ever had! I don't normally shop here on a regular basis and after today I won’t step foot back into this store or spend another dime here. I went to do a quick exchange on unopened hosiery for my future mother in law. After the original purchase when we got home and checked the weight on the back we realized it was the wrong size. Again this package was not opened. The lady greeted me when I walked in the door and I let her know I just needed to do an exchange because it’s the wrong size. She told me she would not do the return because it was hosiery. I let her know it was unopened and she could clearly see the seal had not been broken but she refused again. She told me that they tell every customer when they make those purchases yet both my fiancé and I were not told this at the time of purchase. I’m assuming it was the manager that came out of the office and said to do it the exchange as a one time courtesy since they were unopened. I swapped out for the size I needed but noticed they had multiple packs of hosiery opened and hanging out on the racks as well. I went back up to the counter and laid down the correct size. I thanked the lady for doing it as a courtesy since it was for my wedding this weekend and then another employee chimed in saying well we aren’t doing it again for you to which I then responded that’s fine I won’t be coming back. Just unnecessarily rude and extra after I had thanked them for doing an exchange on an unopened product. Receipt clearly says they don’t do returns or exchanges on opened or worn products but nothing specific about hosiery. K&G your employees need some training in professional customer service because this isn’t it."