Publix Pharmacy at Zelda Place

"Used to be really efficient here, lines are incessantly long and service at snails pace. Last visit here is today"

"I wish I could do ZERO stars. Publix has been my pharmacy for years up until today! EVERY SINGLE TIME since my youngest daughter has been born & needs a prescription. It will be called in early morning & I will strategically wait until the evening time to ensure that it’s ready when I pick up because it’s ALWAYS a long line. When I finally make it to the front of the line, literally the prescription is never ready & I get told another quoted time to wait. I have complained to a manager but who knows if that person even works in the pharmacy anymore because it’s always a brand new staff. Turnover rate being high doesn’t surprise me with the service I’ve received in the past year. I will be having all of my prescriptions transferred !!!!! THIS PHARMACY HAS NO SENSE OF URGENCY WHATSOEVER."

"Frustrating experience. I have had prescriptions here for a couple of years. Trying to get my son's transferred over and we're on trip #3. Long lines yesterday there were 7 employees behind the counter of pharmacy- one cashier and 9 customers in line. They finally opened second register. On my son's scripts the excuse now is that they did not give them all yesterday because pharmacist must review for interaction. When he called today- they said they got " lost in the system".I appreciate protocols- but he has a doctor and just needs his medications. This is day 4- tomorrow will be day 5 for 3 scripts."

"Kanita at publix in pharmacy is so rude,i have witness her being smart and impatient on numerous occasions and publix is to well estsblished to have someone workimg there like herself,i have heard so many complaing about her so i took it myself to pick up my spouse prescriotion and guess who i got her with attitude and no patience,even when you call she is rude publix phone calls should be monitored amd recorded"

"have never used publix pharmacy before and never will again! had a script transferred from cvs. was told at 3pm it would be ready at 5pm. drive all the way there and they tell me they just got it and would be another 2hrs!"