Mitchell Allen Motor Company

"I bought a scion xb from Jessie it was everything he said I was very pleased with the experience for a small dealer with great customer service"

"Jesse portrays himself as a really honest and decent man but in hindsight I am certain that he’s not genuine. I bought a 2005 Jeep Grand Cherokee from him in March of 2023. On my first test drive it was spewing oil from the bottom of the engine and burning off and there was smoke rolling out from under the hood. It was a clean vehicle, a one owner Florida Jeep. When I returned from the test drive I explained to Jesse what was going on. I got under the Jeep and took a look. I told him that I suspected the rear main seal. He told me that the shop that does their repair work had just replaced the rear main seal. I also knew there was the possibly that it could be oil from prior to repairing and the oil was never cleaned off like it should have been. He said that he would have the shop check behind their work and get back to me. Jesse called me a few days later and advised me that the tech at their shop had pinched the seal when he reinstalled the transmission (plausible explanation-it does happen) but they repeated the repair and said that they were 100% certain that the repair was done correct the second time. So I bought the vehicle. Well I just found out today that I took a big screwing from Mitchell Allen Motors. Hemi engines are prone to sludge, so last Friday I had an engine oil premium flush service done at a Prattville service center. Within just a couple of blocks of driving home after picking up the Jeep it was blowing and burning oil just like that the day on Mitchell Allen Motor's lot. I brought the Jeep to a second Prattville repair shop that I trust and does heavy engine work. They did the diagnostic and some teardown and what they found was that the rear main seal is leaking and that the seal in the car is the original OEM MOPAR seal. Having worked in the automotive industry for a little over 15 years I am 100% certain, bet-the-house sure, that the dealership dumped some Marvin's Mystery oil into the engine and out right lied to me. I trusted what Jesse told me. He seemed genuine but I now realize that the folksy Jesus-loving persona that he portrays is a con."

"I spoke personally with Mitchell Allen on Saturday evening over the phone. We discussed a possible trade that I had for a nice vehicle that he had on the lot. I drove to them on Monday afternoon. He held it for me honoring his word and commitment to me as he had stated on the phone while calls were pouring in about the same vehicle. As soon as I got there, it seemed that there might be an issue and potentially NO DEAL. However, Mitchell Allen swooped into action and made it happen for me and my family, honoring his word, solved the problem quickly, continued the deal with their haggle-free price, and I drove off into the sunset in my new vehicle. Everybody there made me and my wife feel right at home with their hospitality, generosity, and quality customer service. I’m definitely checking here first before my next vehicle purchase and I HIGHLY recommend anybody to do the same! Thank you, Mitchell Allen Motor Company crew! You’re the BEST!!!"

"A few months ago we came to this dealership, I can’t express how pleased my fiancé and I have been to have such an incredible experience. We worked with Jesse to purchase my Volvo t5 and after dealing with other dealerships, it was refreshing to find this local family business that cares. The pride they have in customer satisfaction you won’t find just anywhere, quality people with quality vehicles."

"Amazing costumer service and great detailing to the cars. They display nothing but the best for their inventory and if they don’t have the car you’re looking for, they will find it for you! They really know their cars and truly care for their customers. Wouldn’t buy a car from anyone else! Love my Jeep!!!"