HotBox Pizza,

8938 East 96th Street, Fishers, IN 46037

"Out of SIX people that were standing around the other day, it was the person making the pizzas that asked if I had been helped. That’s pretty terrible customer service. Even if you’re being trained (which it didn’t seem like it) someone could at least acknowledge a customer that’s been standing there for literally 10 minutes. The phone wasn’t ringing or anything, I usually don’t have any bad experiences here but the past few times I’ve gone the customer service has been absolutely terrible. I don’t expect things to be given to me as soon as possible, we are all human but for people to stand around and just act like they don’t care at the job that’s kind of sad."

"I've ordered delivery twice and received nothing. The first time I called 30 min after it was to arrive and was told there was no delivery driver so they cancelled my order - no call or notification. The most recent time, no one would even pick up the phone."

"When pizza was delivered they didn't bother knocking or ringing the door bell. Literally looks like they threw the pizza on the porch and ran. All the toppings were to one side. When I tried to call the store my call was picked up and then I was hung up on before I could even say hello. Extremely disappointed that I wasted my money."

"Worst pizza I’ve ever had… the dough wasn’t even cooked it’s just mostly melted cheese. I waited 10 minutes and got something i can’t even eat. Now my lunch hour is over and i wasted money. Would you eat this? the dough is soggy. Is it safe to eat raw dough?"

"I thought it would be quick and easy to get a lunch box - a slice and a salad today. I went to the 96th street location and was the only customer there. I waiting for a long time to be acknowledged at the counter to a point where I put my debit card back in my wallet and almost walked out but, Someone came and took my order. My food seemed to take forever considering I was the only customer there. I took my food to go. When I sat down to eat I was pleasantly surprised to have extra cheese on my salad but began to realize it was just to cover up 27 banana peppers, old lettuce and a water filled bottom of the container. Pretty disappointed today. I probably won’t be back to this location though it’s closer to my office the drive to the other fishers location is well worth it."