Y-Not Pizza & Lounge

"Ok generally the pizzas are great thats why we return. And I gave it a 2 star because the staff are friendly and accommodating. However today was not up to par. I ordered 2 LG pizza's and bread sticks. I ordered the crust hand tossed which I believe is 2.00 more unfortunately the crust was not done so sad. I dont understand how you can get crust so thin not cooked all the way. We finished cooking it in our oven we we got home. Not going to be the same but what can you do.?"

"First time visit to this pizza joint. We received coupons in the mail. We decided to use the "Y-Not" deal coupon- large 1 top/ breadsticks/ 2 liter $20. I called in, told them the coupon I had, gave them the order ( half pepp& half mushroom). They gave me a total- $21 and change, pick up in 20 min. When my husband walked out to the truck, he only had a pizza and the coupon. I showed him where it said we were supposed to get the breadsticks and 2 liter. I called in to the store, asked why we didn't receive the others, and they said we added toppings. But they would get the breadsticks and 2 liter. He (very) reluctantly walked back in, and came out but had to pay an additional $3.60/ $3.80 something. They didn't give a receipt. So because we had half and half toppings, it was that additional charge. I was NOT happy, but whatever. Got home and tasted it. VERY chewy (pre-made) crust. Hard to chew. I mean- my jaws were getting sore so I just ate the toppings after a few pieces. The breadsticks were hot, but dry- even with the cold cheddar cheese. Overall- would NOT recommend this at ALL! Will NOT be back."

"Decided to give them another try. I should not have done that. Lesson learned, will never order from them again. The pizza was cold and appeared to have been sitting for some time, dried out and worse than any frozen pizza i have ever eaten. Don't waste your money!!!"

"I live in walking distance, I asked for one simple request. No onions.. they put onions on the sandwich I ordered. So I walked there, and tipped.. which is crazy on my end. And they did apologize.. which is great.. but they lied and told me they had got super busy in the 20 minutes that I ordered the sandwich. I can literally see this place from my back porch. And they decided to lie instead of owning up to a mistake or making it better. I gotta say, that was disappointing. Very disappointing. Hopefully management can learn how to take an order, or simply make a customer (that lives basically next door) a little more satisfied. What a waste of $17.. can't believe I threw them a tip. They just lost a customer. I mean they couldn't even communicate when they switched the phone to the manager. Smh.. wow. Oh, I almost forgot jalapenos are included upon request, of course they forgot that. And don't get nachos. Apparently they have a cheese shortage. What an incompetent place. And yes, I'm going to complain a whole $17 worth.. maybe they digest this post better than the food I ate. I threw it away half way through. Again..wow."

"Food was absolutely disgusting. Chicken wings were undercooked, burnt fries, burnt meatballs, missing orders, no communication between employees…trying to charge me twice."