Jimmy John's

"Ordered through the online app at 7pm. The store does not close until 8pm. When I showed up at 730pm to pick up my order the manager Mario locked the door and informed me that he voided the order and did not make the sandwiches due to closing early. He stated he closed before 8pm because he did not have a driver when the order was being picked up at the store. He then informed me that I would get my money back in 3-7 business days. Every time we get food from this location there is always something wrong. This location needs new management. We will not be going back there again!"

"STAY AWAY FROM THIS PLACE If I could give zero stars, I would. Placed an order at 2p, waited over an hour for my order to be delivered. Called the store 8 times. Half of the calls went unanswered. The other half were rudely answered with "we're closed!" The last call was answered with "this location is closed, all online orders will show as pending, I'm the only worker here and I'm going home.""

"My first experience at this location was definitely humbling. I lost my forms of payment and after several moments of me ripping my purse apart a customer purchased our $40 lunch. The staff reassured me that everything was ok , things happen sometimes and there was no reason to stress. The store was Clean they were prompt and very kind. 100/10 recommend♥️"

"Ordered at 10:45. I did receive an email for confirmation. However an hour later still have not received any food. I called because my tracking would also not work. I called and I was told that the delivery driver left 11:30. Almost an hour later. I waited again until 12:36 to call again. I was just told i’m sorry, and the employee on the phone was going to call the delivery driver. He got back on the line on me and told me he was close. I asked if he could give me a time limit and he said no. He told me to call back if i don’t get anything. I called back at 12:56. I asked for my gift card to be refunded. Not even 2 seconds later i was told it was. I asked for a manager and he told me he cannot confirm anything with me. I asked for a manager again and i was put a brief hold for two seconds then the same employee informs me that he is the manager and that he “literally” voided my gift card. He told me he could not confirm anything with me besides with a receipt that would be waiting for me at the store. Terrible customer service, waited over 2 HOURS for food."

"Tried JJ for the first time today and it was okay. I ordered a Billy Club, I just honestly wasn't a fan of the roast beef they have. After picking it off the sub was alright. I threw it into the air fryer to have a warm sub and it made it SO much better. The bun was toasty and crunchy which was 100x better. If I happen to order from here again that's the only way i'll be able to eat it."