Starbucks

"I tried to use my Big Brothers Big Sisters free drink Friday in January coupon and the woman at the drive through refused to let me have a tea instead of coffee. My coupon clearly stated any drink, but the employee/manager refused to help me. I will not be going back."

"2nd bad experience here in a week. 1st came in the other night and our drink was slid at us at the counter with no eye contact or thank you from the barista. Tonight, tried again, ordered and waited inside for 35mins, finally just asked for my money back. One guy doing signage, didn't even come to help, because his job is signage. Sad, I used to be a batista and customer service always came first. Guess those Starbuck standards aren't what they used to be. Hopeful everyone else has a good experience here, I will not be back to this location."

"The fact this Starbucks has such a high review is frankly shocking. The staff is rude and the person who took my order barely acknowledged me when I spoke. I tried to explain to them how I wanted my pour over, and she said, “We have recipes for it” and I tried to tell her that the recipe for MY coffee is on my cup I brought. She then just said, “yeah I got it” rudely. Also, the tables didn’t look like they had been wiped down."

"Friendly staff, always asks you how you are. I like specifics in my order and they have never messed it up. The store is very clean inside every time I go in. I do mobile order and it is usually ready or in the process by the time I get there! Never watered down or anything. Would recommend this location!"