NAPA Auto Parts - Southern Indiana Parts Inc

"They always have the parts we need. The people behind the counter are really knowledgeable."

"I buy parts from here on occasion as needed. We had a small confusion today on a battery and purchase dates etc etc. After speaking and reasoning with the store manager Brock, and coming to an understanding, Brock offered a fair resolution that satisfies me and will continue to bring me back to Napa for parts as needed. I appreciate his willingness to hear and understand and appreciate his effort at maintaining a solid integral client relationship ."

"When the lawn mower place next door wouldn't sell me a simple belt because I have a John Deere mower, the guys at Napa matched me up a belt and I was back in business with my mower. Thanks guys! Very friendly staff."

"1st called to see if they had something in stock and claimed they were closed but they hours online said open. Got hung up on! called back and before i could say anything the guy on the phone started bashing Hispanics and people in 3rd world countries. No clue why and then hung up again and never answered the phone any more that day. 2nd called to check on a order I placed online and the guy on the phone got hateful because I didnt get an order email with satus. Truck was late and never got notified and never got the part had to go somewhere else. I will never go here again absolutely horrible service and not a way to run a business at all. I hope they get what they deserve."

"Superb Customer Service! Ask For Gary. I ordered a set of brake pads for my Corolla. When I arrived, Gary could not find my order in their computer. No worries. Gary entered the order, and he gave me the discount that customers receive for ordering online. Gary is universally helpful and charming. He knows how to do customer service the old fashioned way, by actually being nice to people."