Kohl's

"Had a good shopping experience at Kohl’s. Not normally a Kohls shopper, ran in for a pair of sweats found a good bargain . The young lady that checked me out was super nice. Took the time to be interesting in me and my questions I had. Wish I had her name very nice"

"The Greenwood store was clean and neat this week when I visited. I had quit going because the last couple of years it was always in disarray and not clean. This time was more like the Kohl’s I always enjoyed shopping at."

"Nice Kohls, brightly lit, and decently stocked. We found everything we needed, including the restroom and checked out quickly with a friendly girl at the registers. A nice department store experience."

"Place was a wreck! Went there around open and clothes were scattered and unfolded, towers were a mess I ended up leaving because I didn't want to dig for things. The Kohl's off of Southport is a lot cleaner and organized. I will say though I had to return something I brought from another store and all the employees I encountered were great! Very nice and amazing customer service."

"I will never spend another dime with Kohl's. I only return Amazon products here. During COVID I placed a fairly large order because I knew I would eventually return back to the office. My order was delivered in April 2020. I tried everything on and it did fit at the time. I kept all tags on and my receipt just in case. When I had to go back into the office end of September 2020 one of the shirts I purchased was too big and fell off me. I went to Kohl's first chance I had given the shorter shopping hours & my longer work scheduled because I hadn't been inside the office for months. My daughter had a kart full of clothes, we were planning to spend close to $1000. I went to customer service to return the $30 shirt, which was never worn, had the tags & stickers, and I had my original receipt. I was 2 days past the 6 month return window. I had always been told Kohl's had a flexible return policy which I honestly NEVER utilized because outside of COVID we normally enjoy our goodies almost immediately. I spoke with the manager, calmly explaining I'm about to spend close to $1000, every Black Friday I usually spend another $1000, reviewing my Kohl's cc history I typically spend $5,000-7,000 a year just at Kohl's. The manager refused to return a $30 dress shirt that was in original condition. I told him he lost my business I would never spend a single cent in Kohl's the rest of my life and I have not spend any money there since April 2020. I will pay more money at another retailer that appreciates my business and understands client service. I know my measly $5,000-7,000 won't bankrupt Kohl's but I also know Kohl's is barely escaping bankruptcy these days. I am positive their lack of client service contributes to this as well as their lack of business skills and ethics."