O'Reilly Auto Parts
About the Business
O'Reilly Auto Parts is a one-stop shop for all your automotive needs, conveniently located at 3520 Mann Road in Indianapolis, Indiana. Whether you're looking for car repair services, electronic components, or simply need to stock up on supplies for your vehicle, O'Reilly Auto Parts has you covered. With a wide selection of products and knowledgeable staff, you can trust that you'll find everything you need to keep your vehicle running smoothly. Visit us today and experience the convenience and quality service that O'Reilly Auto Parts is known for.
Photos
Location & Phone number
3520 Mann Rd, Indianapolis, IN 46221, United States
Hours open
Monday:
7:30 AM - 10:00 PM
Tuesday:
7:30 AM - 10:00 PM
Wednesday:
7:30 AM - 10:00 PM
Thursday:
7:30 AM - 10:00 PM
Friday:
7:30 AM - 10:00 PM
Saturday:
7:30 AM - 10:00 PM
Sunday:
8:00 AM - 9:00 PM
Reviews
"Honored the warranty for a failed part. No hassle,back on the road"
"Horrible I will never go back to auto O’Reilly again if I wanna see somebody’s rear end, I will go to a strip club if I want to wait for 45 minutes for somebody to help me and then tell me oh we don’t carry that AutoZone does is down the street Horrible people ghetto trashy. Whoever runs that O’Reilly needs to fire everyone of those guys that are sitting in that room on their lazy rear ends that I had to go back to the room. Why they’re back their cousin in heaven having a heyday I was talking I want to talk to the corporate of the whoever owns that one call me."
"Went in and had battery checked and it was bad. Young man hooked me up with new battery and tools to remove old and install new. Saved me the trip from goin home on the southside and bringing back the core later. Apparently he had and and an 04 mine is an 03 P/U and he loved his and complimented mine. Was an awesome experience for me and all is great. Ya just don't get good service anymore but this was no doubt great!!"
"Store is dirty and looks neglected. Customer service people acted like I was bothering them to help me. It was obvious they didn't care whether I shopped there or not. It was also obvious they didn't care how they personally looked. All of this is a direct reflection of bad management. Oh, by the way the part I went in to get, which online it said they had, was not in the store. Cashier said it probably got stolen."
"I would have given 5 stars because every time I’ve been there I’ve not had a bad experience but recently I tried online ordering. When I placed the order it said it would be ready within an hour but they were soon to close so I waited until the next day. I received an email stating this and that the order was received along with a confirmation number and my card was also charged. I arrived the next day after 3pm and they acted like they didn’t have my order so a manager was called over. He repeated the same thing the other guy told me and I said well I have a confirmation number and the stores information on the email so if he can fill the order, I can wait because it really wasn’t an issue. My main reason for ordering online in advance was to ensure they had just what I needed for the day of maintenance I had scheduled on my vehicle. He then checked the printer and then slammed some papers down and got on the phone just to come back and print a sticker out and said he’d take care of it. I feel as though had I not pressed the issue or insisted that I placed an order that I would have been brushed off. I’m not sure if someone was having a bad day but no apology was issued. I was asked for my license which was stated would be needed for a pickup order so I went and got it in my card. Then I was bothered for the card number that was used in the transaction but he said no worries about going back to my car to get it since I went back for my license when asked. I did get in my phone and give the card number even though my email didn’t state that was required ??? I probably would go back to this store but would not do pickup at all."
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