Jimmy John's 320 South Lebanon Street, Lebanon, IN 46052

"Please keep in mind when someone says they have a newborn and not to ring the doorbell-that’s what they actually mean. We now have a screaming child after we’ve been up all night."

"1 star is too much for this place. Methed out ghetto place. Manager does not care and the employees are horrible. They can't make a sandwich correctly, they are really rude and not fast at all. I think they would screw up a cup of cold water. Stay away from this place."

"Worst Jimmy John’s location I’ve ever been to. Will always mess up your order and are not helpful when you want it fixed. Also, not a single person knows the difference between the jalapeño ranch and the kickin’ ranch and will always give you the wrong one. I love Jimmy John’s and have given this location multiple chances since moving close by but will not ever go back after the last 4 orders being wrong."

"Placed my order for 45 minutes in advance. I get there and the employees tell me they don't have my order and that my order never came through. Okay cool, technology is silly sometimes. I pull out my emailed receipt to show that I had placed an order at the right location and The staff proceeded to argue with me that they never got it. They go ahead and make my order while berating me that I can't place an order and immediately come get it. What? I placed it 45 mins prior? It's not my fault your machines aren't working. And what's the point of "freaky fast" if I can't come with in a reasonable amount time after placing an order. I come to this location quite often and haven't had this type of treatment. The staff felt extremely rude and like I was interrupting something."

"I submitted my online order at 12:09pm. I called at 12:50pm to check on the status, as the order tracker had not progressed beyond "Order Received" and was told that my order was already out for delivery and the driver would be pulling up "any second". I would expect it to arrive (if it was truly out for delivery) in about 10 minutes, as I only live about 5 minutes from the store. I called again at 1:30pm and was again told it was already out for delivery and the driver would be pulling up "any second". At 1:40pm I finally received my food. I've already submitted my feedback directly to Jimmy John's at the link they send everyone. I just thought everyone should know this isn't the place to get food if you actually want something to eat. Edit: Their response shows they aren't listening. I said I already submitted feedback at their link. Edit 2: Thought I'd try ordering again after ~7 months. Delivery time was much improved. I just wish they'd delivered what I'd ordered instead of something completely different. Won't be repeating this again any time soon."