Midas

"The guys here were very helpful. Pleasant conversation, quick work and at a great price! I would definitely recommend them to friends and family."

"Had more problems than I realized. Brian and Nate got everything sorted out and my car finished by their techs the same day for 2 recent repairs. Top notch knowledge, parts, and repairs done right! Thank you Brian, Nate, and technicians!"

"This Midas risked my family’s safety and has been nothing short of unprofessional through the entire process. A week before vacation we took our car in and told them to do whatever they needed to do to make it road ready as we were driving to Orlando, Florida. Over halfway into our drive the car began shaking. Feeling unsafe, we took the car into a Midas in Orlando. They spent hours trying to communicate with this Midas and when the shop at Orlando Midas asked for the inspection sheet, this Midas told me “they shred their inspection sheets every Monday so that’s not possible.” All to find out they only replaced the inner Tie Rods (even though they rang it up as outer on our receipt which led to more confusion) and not the outer even though they could see those were shredded. My husband had thought they replaced both tire rods ends so this came at a shock. We would have gotten all of it done if we had known and Orlando Midas said they knew how bad they were and should have never sent a vehicle out on the road like that. We trusted Midas to do what was best but unfortunately we were wrong as there is a clear lack of responsibility and care given. We spent nearly $500 to do the work including another alignment a week apart from the first one and on top of the fact that we wasted almost 7 hours and a whole vacation day on something that should have been fixed in the first place. That day the Orlando Midas tried to communicate with them to get them to cover the alignment and labor but the guy they spoke to said he was new so he didn’t know how and told us to get it taken care of when we returned home. Upon coming into town, we went in as instructed. The guy at the counter looked over everything and said they would get it fixed and that they have a “corporate slush fund” for these things. He said he would have to talk to the owner and told us they would call us on the following Monday, but glad we made it home okay. We never received a call the whole week so we called them to which they then said they would give us 3 free oil changes even though they originally told us they would cover the alignment and the labor. My husband spoke with the owner and the owner not only started blaming the Orlando Midas, but saying there’s no way his guys let the car out of the shop like that even though there is proof. I understand mistakes happen and this one star review isn’t because the mistake happened, it’s because of how it was handled after the fact. We were casted to the side and told it would get taken care of over and over again. Overall, we were just given responses full of empty remorse as they not only put us in a dangerous situation but failed to take any responsibility for doing so. We trusted this Midas to do the work and make our vehicle safe and they failed."

"Had my ac compressor seize while driving. Pulled up, they had my car in and out with a clever workaround in just over an hour. Was short of funds, and pawned what I could to make up for it. Upon hearing, Nate at the front found a few discounts that really helped (and one of the shop guys tossed in $5 to help) and made it so I could afford it. I will definitely be coming back to have any other services I need done. These folks are Grade A+ in my book. Absolutely stellar human beings."

"Steven was amazing! He helped get my car fixed quickly when the alternator died on our road trip across country. So thankful for his help and kindness during a stressful time. The car feels great driving now!"