The Home Depot 1550 Torrence Avenue, Calumet City, IL 60409

"Very unorganized. Staff needs to be trained and managers need to take more accountability. Ordered doors in September and they are still not installed. Wrong size arrived and Home Depot never corrected the situation. Stay away from the Calumet City location! Horrible customer service!"

"Curt was amazing! He helped me pick out double French doors and was extremely patient with me. He worked with me for over an hour to ensure the doors were perfect for what I needed. He went above and beyond! Coming to Home Depot can be stressful for someone that does not typically do home renovations, but Curt took all of the stress away and sat down with me to answer all of my questions. I’m so appreciate of the help and he has such a warm spirit! Thank you so so so much!"

"We were actually misled into driving all the way there for a product that was advertised as "in stock" and was not there when we got there. As a matter of fact, an employee told me the product had not been sold there in a very long time. Please keep track of inventory better."

"If I could give this store and company 0 stars I would! I made an online purchase for wood! Ordered to many and had to return 10! That was September 18 I believe! Home Depot picked up the wood. But never processed my return! After several calls and text with customer service promising me it would be three to five days! Never occurred I’m still waiting on it 30 days and counting later! All I got was a sorry and 3 to 5 more business days! RIDICULOUS! They finally gave me the delivery fee back and no money for the actual wood! Several call and text later still no money has been returned back! ABSOLUTELY DISGUSTING AND DISAPPOINTING! Never again! They have lost a loyal customer! Seeing that I’ve spent Thousands there over the years! They’ll NEVER! See another red cent from me! I Absolutely Hate this Company now! They give Zero ($&@) about their customers! Customer service is seriously lacking all the way up to the owners! Yes I said it!! Deplorable!"

"I can not believe the customer service I received from this Home Depot!! I really wish I would have remembered her name, she went waaaay beyond to help me and I really her hard work. I did say something to the manager when I was leaving."