Papa Johns Pizza

"We ordered boneless wings and got home and they were bone in. Called the store and they said they could credit us for next time.. and keep the wings.. or come back to get the boneless but bring the wings back. We went back with the wrong wings and I asked if I could keep them for someone in my house that would eat them and they said no. I said for my inconvenience? No. I should have taken the credit..kept the wrong wings then reordered the boneless.. I feel like I should have gotten something for having to drive back when it was their mistake."

"Deliveries are through doordash which is hot garbage. ETA was 90 minutes after food was done, thus cold pizza. Not the Papa John's store staff's fault that their company won't pay to hire delivery drivers, instead use gig workers who they can throw under the bus. Staff were cool about it and made it right, but we had to go pick it up."

"First Tuesday of every month for 2 topping is only $7.50 including tax,yes please...Manager there was super friendly too."

"Horrible customer service. I walked in and a guy in the cooking area started screaming, "No more lobby orders! We're an hour and fifteen minutes behind!" I asked the lady behind the counter if I heard correctly that they were not accepting walk-in orders. She told me I was correct and she repeated that they were over an hour behind. She then told me that I could order through the app. I asked how long that would take. She said, "I don't know. You'll have to place the order before I can tell you." I told her that we would just go somewhere else and she tried to talk me into using the app. We went down the street to Little Caesar's because I knew they always have pizzas ready to go. We entered, ordered, paid, and left in less than ten minutes. Avoid this Papa John's! Go down the street to Little Caesar's instead! Little Caesar's 375 Main St NW, Bourbonnais, IL 60914"

"Waited almost 2 hours (tracker said 34 minute wait the entire time) to receive 2 pizzas with room temperature toppings and congealed cheese on over cooked dough and crust with the consistency of cold cardboard. With literally thousands of experiences to choose from, this may very well be the WORST pizza I have ever had delivered. Ever. Maybe having one delivery driver for the opening day in the NFL isn’t good business? Just awful. The 2 liter was the only ordered item that was edible."