Acceptance Insurance

"First and foremost, these are the most rudest,unprofessional,lying,people I’ve ever had to deal with. My policy went up from 62 dollars to 97 dollars without an incident. Just because I told them I didn’t want them automatically taking my payment out every month. I told them I didn’t agree to that and she said you had 14 days to change it. Why would you enroll me in autopay without my consent? They really need to be investigated they are conniving and act as if you are wrong for asking questions about YOUR money! How crazy is that. They don’t deserve no stars, when you finally reach someone on the phone after you wait 15 to twenty minutes, they act as if you are interrupting them! They sent me an email 2 days after I paid my bill saying, if you don’t make a payment by this date your insurance policy will be canceled! Can you believe this Crap! I was told this is the company policy, No wonder they act the way they do, the company is corrupt. Think very hard before you get this insurance and view your policy thoroughly, don’t let them fast talk you, clarify what you want before you get off the phone. This is the closest thing to a scam that I’ve seen."

"Everything was great except it wouldn't let me pay online and when you go in the store it's a $30 upcharge. Otherwise it was good"

"I have been with this company for over 10 years! After the customer service the past two months I will be finding a new insurance company. Today after being on hold for a total of 17 minutes, Mary picked up the phone and a acted like I was the biggest inconvenience to her. RUDE! Don’t worry Mary, you won’t have to talk with me again! Maybe the company should offer customer service classes!"

"Mary Jordan always make sure my experience is quick and easy! She's an excellent agent and always goes above and beyond for her clients"

"Mrs. Mary Jordan is very sweet an professional with her job. Any questions you may have she answer them promptly with no hesitation she’s the absolute best never have an attitude always keep a smile on her face ❣️"