Pitts & Sons Wrecker Services 1850 Shelton Beach Road, Saraland, AL 36571

"Fantastic people. My friends had a blowout last night, they called roadside and told them they were not in a good area and were without heat in 37* weather so please hurry in finding a tow. Roadside ended up having 2 tow companies cancel, with the second one saying it would be 6am before they could get to them-roadside with OnStar sucks horribly. Finally Pitts and Sons was contacted and I was notified they were being sent out but it would be an hour or 2. So I called Pitts directly and told them of my friends situation and they bumped them to the head of the line and were out in 20 minutes. The dispatcher was extremely concerned with my friends having been sitting on the side of the road in the freezing cold for 4 hours because their roadside didn't seem to care about expediting. They stopped all other calls to help my friends first because it was a life and death situation. I am highly impressed with these guys and would recommend them to anyone."

"If I could give zero stars I would! My husband and two baby sons were in a terrible accident where our car was totaled. We had personal belongings and work related items that we needed to get out of that car. Pitts and Sons has no central office or impound supervisor available to contact outside of normal business hours so we get to just pay this business to hold our possessions hostage over a long weekend! The accident happened at 3 p.m. on a Friday and we were in the emergency room until midnight. I couldn't have gotten there any sooner! This is ridiculous! There should be someone available to let people process their own belongings! Accidents don't wait for normal business hours!! We have keys to our house in that car and I don't feel comfortable leaving it for strangers to get to!"

"As far as a tow yard, just as any other. Lady at the front desk was nice and very professional. The drivers though ya might not want to leave anything in the car if you can help it. Lost a Chromebook, kinda liked it. I could be wrong but if the driver didn't help himself, then it definitely was the police. Toss up on that one"

"They are absolute ANGELS! We were in a very dangerous situation tonight and they truly cared about our safety! They came very quickly to make sure we were not struck by oncoming traffic ! They were more attentive to us than the PD! God bless the Dispatcher and Driver of this company. We are truly thankful to you both!"

"This place is the epitome of what's good about Mom & Pop shops!! These people have got to be some of the kindest, caring, generous people left in this country. The older gentlemen, Darryl maybe, went way above and beyond to ensure excellent service. We were terrible customers, too. We must have called 10 times asking dumb questions, rescheduling, and every single time he was as patient and kind as the day was long. There is just something about Southern Charm and Pitts & Sons takes the blue ribbon for sure, imo! After all that back and forth for days, I thought sure we were gonna get a PIA FEE (pain in the x) for all the trouble, but the tow was only $150, and it was towed 50 miles. I was shocked and ever so grateful. He didn't even charge us for storage due to our circumstances. But they did make us show every bit of proof of ownership, a valid state photo ID that he checked for legitimacy, so don't mistake his kindness for being a pushover, he's thorough, kind, and that place is highly secure! Farthest thing from the Pitts."