Sola Salon Studios

"This salon was recommended by a friend and she was so correct to send me there. The people are wonderful! I have been trying to find a salon and hairdresser that I loved here in Huntsville for the last 15 years that not only knew how to cut and style but didn't cost an arm and a leg. This is the place. Anna did what everyone else couldn't and I will happily drive the 45 minutes to get there."

"WARNING!! Chelsea Loeb removed "Reviews" from her Facebook page, "Vanity Hair Studio at Sola Salons", @VanityHairStudio88, where her mother decided to intervene and childishly berate me. I didn't want to have to do this, but since the BBB in Northern Alabama closed my case as "Unresolved", because she didn't reply, as usual, so I have to take to social media to tell the Facts so this can't happen to anyone else. I sent this to BBB & posted a Google Review & will continue to post to make others aware! Chelsea Loeb has scarily moved on to jeopardize the business, "Sola Salon Studios (a.k.a.Vanity Hair Studio at Sola Salons), but EVERYONE should be warned!!!! 2&1/2months now My hair had teal/green streaks that was NEVER requested & now the streaks are fading to a rusty color. She said she would fix her mistake & ceased communication when the messages clearly showed "Read". Original hair plan, ALL OVER blue/black "PERMANENT" hair color. Then Chelsea spoke of some "Pre-lightening" streaks. Wasn't too sure what that was, but entrusted she knew what she was doing since I told her my "Original" hair plan. 1st Salon appt, 4/23/18, Chelsea only touched up grey roots on top half of head & "Pre-lightened" streaks & dyed them teal/green!! I asked for ALL OVER permanent hair color, not just partial roots, & did NOT ask for TEAL/GREEN! Chelsea then processed a 3rd color on my hair within 3 hours, to cover up her first mistake. After 3+ hours there, it was supposedly "fixed". Knew it wasn't, but after 3 hours, I was done. Reached out to her the next morning, 4/24/18, to have it fixed before our beach trip the following day, 4/25/18. Chelsea then supposedly applied a "permanent" all over color, what she called a blue "Fantasy Color", & was told to rarely wash my hair so the color wouldn't fade. I know enough about hair color that a "permanent process" should not "wash out" in showers. Unfortunately my nightmare came true. Ruined friend's linens we visited whilst on beach trip. Couldn't swim in Resort pool or at beach because blue was pouring out in showers & is was "washing out" 38 days later. I paid for "Permanent" color, not "wash out". Returned from beach trip & respectfully asked her for a refund on 4/30/18, since what I paid ($135) for was not remotely done. Chelsea replied, "Unfortunately we don't issue refunds since the time & product spent..." So I asked for it to be fixed "again" since I did not ask for the teal/green that's showing again since her 3rd color is "washing out". The same day, 4/30/18, Chelsea agreed she would once she returned from her beach trip. 5/7/18, I asked her what brand of "Fantasy Color" did she use so I can figure out how to get this color out for good for I was tired of ruining my own towels & linens. She replied the same day with "Pulp Riot", but didn't offer any other advice, considering she messed up my hair. Of course I followed thru and researched the product, only to find out that it "Washes out in 42 washes...". As stated before, I paid $135 for a "Permanent" hair color process. That same day 5/7/18, I asked if she could fit me in the following week to correct her mistake. No reply. One week later, 5/14/18, I messaged again to see if she can get me in next week. Still no reply. Most insulting is that the messages let you know once they've been read & Chelsea has "read" them, and still no reply. I don't want her touching my hair in fear she will ruin it more. I just want my refund so I can go elsewhere that's more professional & knowledgeable to fix HER mistake. Insult to injury were her Facebook posts during the 2 weeks I was requesting her to fix her mistake. She was clearly telling the Facebook public that she had openings. Why not reply to my requests to fix her mistakes?! Filed a BBB complaint May 14, 2018, & she had until May 31, to respond. No reply. Then had 10 days to respond. No communication until 2nd BBB letter. My pictures and her complete disregard of her own negligence is proof enough on her lack in professionalism and customer service & is UNacceptable! Still "UNresolved"!"

"Very pleased with the level of service I received. Recommended by a friend and I can't express enough how much I am in love with my locks! Rachel Patterson @ Salon Nova has a talent like I've never had with my hair and I am grateful she was able to walk me through and helped me to decide on a style I would have never tried. I highly recommend to anyone, you will not be disappointed. Posting a before and after pics."

"Rachel Patterson (studio 6-Salon Nova) is fantastic! She really knows her stuff and only Rachel will be cutting my hair from now on. I just moved here a few months ago and when I got here I went to a highly recommended super expensive fancy salon (not going to name names...starts with a T...) and was handed over to a stylist that sliced and diced my hair into a inconsistent and uneven mess of layers. It was bad. I let it grow for about two months and decided it was time to try another hair cut. I found reviews of Rachel's work online and they weren't lying. She was awesome! She amazingly fixed my hair and made it look better than it did before my horrible cut. She couldn't fix all the short layers this time but was able to blend them so they were not noticeable while we wait for them to grow more. Couldn't be happier! Thanks Rachel!"