CVS 295 South Broadway Street, Orion Township, MI 48362

"It would have been nice to know that this pharmacy was going to have an "issue" with filling out my prescription. I waited 8 DAYS to see if the medicine was ready. I heard nothing, and when I finally called, the pharmacist said that they had it in stock, but I had to call my doctor to get it authorized (AGAIN) and go through my insurance. I NEVER had any issues with Meijer filling out my medications, especially a controlled substance. I waited 8 days with no medication, thinking that CVS was going to call or text me when it was ready, and they told me this!! It would have been nice to know instead of me going 8 d*mn days without my medication!!!!!"

"WORST CUSTOMER SERVICE EVER ON THE PHONE FOR 15 minutes to find out if my prescription was ready & was given an attitude by the pharmacist (male) 1/19/2024 / told me he wasn't going to give me my prescription & I could go somewhere else & was very short. This is my first time going here & I will not be going back"

"I picked up a couple of prescriptions and the directions for the most important one were unclear. I called twice to clarify the timing of the dosage and waited on hold over 20 minutes. Then I tried to look up the general phone number vs. pharmacy to try to reach someone but on Google, only the pharmacy phone number is listed, which makes no sense. Then I called again and pressed the entry as if I were a doctor’s office and could not get past the automatic answering entry. So I took my best guess about how to take the medication as I am at work and cannot leave to go to the CVS in person. If I have a bad reaction I have advised my family to sue the heck out of CVS. This is ridiculous."

"I often have negative experiences at the CVS. The employees that work here are often grumpy and impatient. I got there and was in line at 1:27. For some reason they can’t stagger their lunch so they close from 130 to 2. They refused to give me my prescription and rudely dismissed me. I have sick kids and live 30 minutes away so it is very frustrating to sit around and wait for half an hour for them to re-open."

"Our local CVS is a nice one. Friendly staff, nice pharmacy, good selection of random US drug store stuff. Nicer than Walgreens for sure."