Zaxby's Chicken Fingers & Buffalo Wings

"Supposedly they aren’t open until 9:30 anymore. Went through the line at 9:05, along with other cars and were turned away because the girl said they closed at 9. Very disappointing when your hours online aren’t correct."

"Best Zaxby's I've been to in years! I've always loved their sauce the best out of all the chicken places but the service and environment of the store was awesome. The manager on duty, I think his name was Luke, was so energetic and knowledgeable! I will definitely be returning."

"We ordered food and didn’t realize the order was wrong until we got home. The manager said that she would refund the money. Two days later we went back and we were told that manager was fired and we would have to come back tomorrow. In summary, the manager was rude about it, and said if we didn’t like it, that was too bad, but that was all he was going to do. I was very upset because I felt like I shouldn’t have to make two additional trips for their mistake, we will not be going back to that Zaxby’s ever again"

"Got the number 1, 3 piece snack..chicken fingers were pretty scrawny although tasted good. Just would like them more bigger. Fries were dry over cooked some what. I started eating here around twice a week. I shouldn't have to ask the worker to choose 3 large fingers for me since all of them should be large, but if I get scrawny ones, I may have to move on to something else to eat. Toilet lid was broken, slides around like a top. Thx for your time."

"this location used to be my go-to because it was conveniently located, everything was consistently good and the service at the drive thru window was always friendly and efficient. I don't know if management has changed, or if the /entire/ staff has changed and everyone is new, or what, but the last few times I've been the chicken fingers are undercooked and chewy and smell sour, and the fries are undercooked, under- or unseasoned, and too soft and mushy to enjoy. The service has been fantastic, I have no complaints there, but the food quality has gone down severely. I go at different times of the day each time, so it's not like it's one particular kitchen team underperforming. I'm not sure what's up, and I still like Zaxby's overall, but this location has been on the disappointing side lately. :/"