Capital City Ace Hardware

"Shop local ! Locally owned and operated.. Yes its a franchise but that's just brand recognition and bulk purchase buy down power. With out a doubt these is the most customer driven hardware store in Montgomery. I Drive by Home Depot for hand tools and our local company projects "DYI". Not a lumber yard or big box store for builders."

"Haven't been in this store in a couple years and it shows. The last time I was there they had really knowledgeable employees like Jeff, Mike and Mike. Not anymore. Here's a tip, hire people who know what a 16 penny nail is, please."

"Went into ace the other day and the staff has fallen off. It is hard to get help from people like it use to he 6 months ago. Aaron was not helpful and acted really shady when I was looking at tools. Felt uncomfortable while shopping. Some employees were laying around on the swings and patio furniture in the store. Still have excellent employees like John yow and Kevin and Steven who are helpful when they are working but the staff they had when I was there just were not engaging and helpful. I miss the days when you go into a small hardware store and get good help."

"It’s good for small things. I come here for garden and yard supplies, and yes it’s more expensive but it’s convenient at times. But I will say don’t buy lawn equipment because they don’t do returns. They have signs stating this and it scared me away a few times."

"Absolute worst experience I have ever had went there with a couple of things I was looking for to start knocking out some of the repairs and just upkeep of my home and was repeatedly harassed by the staff asking the same questions over and over and since I was browsing and checking options as well as cost and comparing things I was in no rush and as I am generally a private person I paid the employees not much mind and continued to my shopping when I was rudely accounted by what I have to assume is store manager from his aggressive, accusatory behavior ans he proceeded to follow me like some 3rd grade bully harassing me and making derogatory statements and honestly I was shocked to see such an rude, unintelligent, and just overall embarrassing and immature behavior from a so called professional. I will never ever set foot in such an atrocious malicious store again and would advise the rest of you to do the same the store is very poorly stocked the employees are about as knowledgeable as a box of rocks and just rude, arrogant, hostile, immature bullies who I'm sure contribute to the fact that the store is always empty and they never get in anything new. By far the worst overall staff and experience I have ever had and the franchise should be embarrassed by and would do well to simply wipe the vile slate clean and just try and start over again. Still shaking my head in complete disbalief"