Aaron's,

3452 Atlanta Hwy, Montgomery, AL 36109, United States

"They lie about your delivery time. I hate that place. They are rude and once my husband and I went up there. The head person talked rude to me over the phone. My husband went in there with me and tge head person called the cops. I know you was scared. You don't talk to men like you talked to me. Respect people you idiot."

"I absolutely love this store! I have several things from Aaron's. The staff is great! They all are really nice and helpful! They are really hardworking people too. If you haven't been to this location yet, you really need to go! It's a great experience!"

"I purchased through them this time, but next time I most definitely will not. The first time they delivered my fridge, they said it was too big for the doorway so they took it back and I had to order a smaller one. Then they call me back when my new one came on the truck and now said I had to reapply again even though the fridge was supposed to just be transferred (another pull on my credit). Then the delivery guys show up, we're short and refused to talk much or answer questions. I had to get my old fridge disconnected, they wouldn't even let me use a tool to disconnect it. Said they didn't have the tools to do it, yet they had the tools to put the new fridge together. Then they rush out, don't say anything. Just try to hand me a piece of paper to sign and act like they don't even have time to explain how to do the water line. I will never spend my hard earned money here again."

"While arranging our purchase of a dryer the young lady that helped us was polite. We set up the delivery. On that day I stayed home waiting. I received a call where I answered said hello 3 times no reply! A few minutes later my daughter came in with the we missed you note on our door. I called the number and said I have been waiting for this delivery and found this on the door when checking the mail. The man says we'll we called your husband and your number to tell you we were on our way. And that they had knocked on our door. I said noone knocked. My dogs never barked and no one heard any knocks. Then he says we called you. I said I had one call and no one replied to my hello. He then raises his voice and yells so its our fault? You should have called the number back to see who it was. I said I wasn't going to do that with all the spam calls now adays. So he says your now being sarcastic? And continued to yell at me. Very unprofessional. If we hadn't needed the dryer I would have cancelled it right then."

"Let's just say THEY DON'T LIKE TO WORK WEEKENDS!!! Went in trying to make a purchase after telling me they'd have to order what I was looking for ( trying to discourage me), they decided to refer me to the Prattville store. Customer service was awful , however she did let me know she prepares to leave 45 minutes before closing time. Also speech was a NEGATIVE!!! Perhaps another training session for sales associates would be helpful!"