Pep Boys 3318 Pelham Parkway, Pelham, AL 35124

"I’m in awe Miss Theresa was wonderful. She kept me informed about my car. Was very professional, and warm, very friendly. And Daniel (he made my appointment) he was very knowledgeable and found me an appointment that was convenient for me. My appointment @ 10, I was in and out in an hour and 17 mins. They are awesome. I will be going back for ALL my car servicing needs."

"I went in for same day brake service. Made an appointment online and my car was taken to the shop 5 minutes after I got there. Which was a good thing. I had to wait for my car and the whole process from arrival to paying for the service was less than 2 hours. I am very pleased and I feel safer driving. Thank you Pep Boys- Pelham!!"

"I can't remember the lady's name that helped my son but this company has a jewel. She was very blunt and honest about our needs concerning our vehicle. She was so helpful and helped us to save money."

"I took my car in Yesterday 12/30/23. When I picked my vehicle up, I was told the mechanic balanced my tires. Before going into my appointment, I was aware that I had an extreme amount of break dust on my rims. My plan was to go to the car wash after my vehicle was completed. So need someone to explain to me how you can remove tires, balance, and installed them back onto the vehicle and not get one fingerprint in the brake dust on the rims. Thieves!!"

"Registered online for early drop off. Called to verify the day before and added a additional service. Daniel at the Pelham location was extremely helpful. Even told me about coupon saving money on the additional service. Day of service, texted me a service report. Very helpful, some of the services I wanted at the time, some I didn't. Did not push me on the ones I decided to wait on. Also, did not load me up on items I had already purchased elsewhere. So I felt comfortable with the fact that they were not just trying to sell services I did not need. Daniel went over the report explaining each service in detail and all charges. All of the service technicians that I came in contact with were all wonderful. Very easy to schedule on line and great to deal with in person. I can honestly say that these qualities are hard to find these days. Glad I returned to Pep Boys, second time they have beat everyone I priced checked on tires and very glad I found this location."