Pep Boys,

1210 Decatur Highway, Gardendale, AL 35071

"My son and I took the day off of work to take a tire (purchased elsewhere) and wheel in to have mounted in the morning. The man we spoke with was very cordial and said to leave it with him and he would get it done that day. My son called at the end of the day since we hadn't heard from anyone to ask if it was ready. The person he spoke with was very rude and said they didn't have time to do it. We took the next day off of work again and picked it up."

"Ordered the tires online and set an appendment. Everyone was courteous and worked diligently to get the job done! They even took my son, who came with me, on a tour of the garage. He loved the experience and talked about it the rest of the day. I will definitly be returning and will recommend to everyone."

"Had to change out a rotor and brakes. Don't let your car go without the maintenance it needs or repairs get expensive. Good service, I arrived after dark and the tech still got me out before closing. Your repairs may take longer. If I need a repair on the weekend these guys are one of the better options in the area."

"Made an appointment for 10 am. Showed up and they said it may take a little while they had a just a few things to finish up. After sitting for an hour I went and my vehicle still out front I asked what’s the issue. They then told me they had a whole bunch of earlier appointments and still issues from yesterday that were ahead of those. If you were aware, all of this was going on why wouldn’t you call your later appointments and let them know so they don’t waste their time? Especially when they have to bring children with them."

"I called and made an appointment at 9:00 a.m. for 11:00 a.m. the same day. When I went in my right front passenger tire sounded like an airplane engine that was trying to take off. They were able to diagnose it as a bad wheel bearing and also notify me that I needed new tie rods. They were able to order the parts and have it fixed within a couple of days, and it was going to cost around $500+ dollars. I called around and price checked with other mechanics, and this seemed to be the going rate. These guys are hard workers and money conscious just like the rest of us. So they offer a financing option on their work. Allowing you to pay it off a little each month but get your car on the road today. All in all, I think that they are excellent diagnosticians, and they're reasonably priced. The guy Keith who works the front desk is super freaking nice, and absolutely will hook you up!"