Prestigious Appliance - Sub-Zero and Wolf Repair

"From my first contact they were so courteous and helpful. My repair man, Ray was very knowledgable about my Wolff duel fuel stove. He offered me many helpful tips about my stove and even other appliances in my kitchen. Highly recommend!"

"Ray came and repaired a busted tube on my Cove dishwasher today and also went above and beyond educating me on what detergents I should and should not be using since we have such hard water in our area. Very grateful for that!"

"A couple of weeks ago we had them do work on our sub zero. My husband had called to mention our issue of frost in our freezer. He was told the gaskets needed to be replaced. We had them replaced. The worker were nice and seemed knowledgeable and worked efficiently. They also said the motor needed to be replaced, and not knowing anything about what was wrong and needed to be done, I trusted their professional opinion. And maybe it did need to be. I don't know. But I do know the work cost over $1000. While they were working, they asked if we had temperature issues. The only issue was the frost...fast forward a week or so, we noticed the freezer wasn't as cold as it should be...ironically... So, we had them come back to check it out. They then told us we needed the freezer rebuilt for over $3000. And not only that, the employee looked at me and said "yeah, when we were here a couple of weeks ago replacing the gaskets, we asked ourselves why are we replacing these?". When I questioned him as to why he didn't say something to me then about that not being the issue, he just told me he was told that he just needed to come put in new gaskets. I don't care what you were told. If you see an issue and question whether or not the work you're doing is the true fix, an honest worker would say something or verify the issue/look into it further, not just "do what they're told". He did not say one word to me about the issue possibly being something else while he was here. So, he dishonestly did the work of changing out the gaskets and charged us $1000 only to come back and say we need to fork out over $3000 more to fix the real problem. This type of work ethic is absolutely disgusting. Before getting this company to do any work, get a second opinion."

"Prestigious is excellent at setting up time windows for service so their customers can prepare- technicians called to tell me their approximate arrival time. Their service professionals, Joe and Cody, were very thorough, knowledgeable and prepared, prepped to make sure my floor wasn’t damaged during dishwasher repair, checked that everything worked properly before leaving, cleaned their work area, and they were friendly to boot. I wholeheartedly recommend Prestigious - especially Joe and Cody!"

"I highly recommend Prestigious Appliance. Ken and William have always been on time, courteous, and helpful when servicing our Wolf and Subzero appliances. Prestigious Appliance has always gone the extra mile in servicing our appliances, even staying late on a Friday evening. Ken and William treated us like family and we wouldn't have anyone other than Prestigious work on our Wolf, Subzero and Cove appliances."