Jack's

"Three strikes and you're out. This location needs to be shut down. The food and service sucks. Employees are lazy rude and inconsiderate the food is served cold and old . Milkshake are nothing more then milk with very little if any ice cream in them fries are served cold and over salted making them uneditable and chicken 8s either always over cooked or uncooked. Do better jacks or just shut the damn doors!"

"The front cashier, Stacey was her name, she was wonderful. They were super busy and she's always the only one up front. She takes care of customers and gets the food out in a timely manner. They would be lost without her there."

"Do not use this store. I ordered using App requesting delivery. I was charged two ( 2) times for my order. Manager refused to refund my money. He also refused to give me the food for which I was charged . I was told I had to contact Corporate Office. This store steals from its customers."

"We like to try local restaurants and chains while traveling. We stopped at Jack’s in Bessemer and it was honestly a terrible experience. We placed our order at the counter and waited. And waited. And waited. Finally, the manager I formed us that the “grease” had to be replaced in the fryer because it was bad. Also said it would only be a few minutes so we agreed. Exactly 30 minutes after we placed the order, it was finally ready. My wife had chicken tenders which were fresh and hot. I had a chicken sandwich that was cold and evidently been fried in the bad oil. It wasn’t fit to eat. The fries had been cooked for a while and were so salty they were inedible. After this experience, I started looking around the restaurant and we agreed that it was the nastiest place we’d been in- Period There were 6-7 employees and we were the only customers in the place, so it wasn’t like they were busy. I would never recommend eating at this location. And I don’t understand how the health department hasn’t shut it down for a thorough cleaning. It also stinks in the dining room. Why am I forced to give it even a single star?"

"First time here, It was alright. We stopped for breakfast. the biscuits where warm and filling. The meat inside was a bit limited. I wouldn't call it a 1:1 ratio meat to biscuit. The hash browns where a little stale or they used old grease. The staff had a poor attitude the girl at the window had swollen eyes like she was up all night and didn't want to be there at all. I would be willing to try it again it has potential."