Starbucks,

2171 Kent Dairy Road, Alabaster, AL 35007

"My husband and I always love to come here as a little weekend "need to get out of the house" thing. The atmosphere is really nice and the staff and management are super, super friendly. Thank you for making our weekends better ♥️"

"This is a Starbucks that cares! I never knew the bakery items I was getting at others weren't fresh until I had a scone and pumpkin load slice here on different occasions. They're soft and delicious compared to others. The staff are SO kind and really care about those they serve. This one should set the bar for others in the metro area! I really cannot express enough how much better this location is than others! It's a simple thing but the difference is obvious! Thank you for always being kind and offering consistently good quality beverages and food. You are the difference!"

"Met up with a friend to have a coffee and the bacon gouda egg sandwich, it was pretty good. Will definitely be back, good kind service too!"

"So much for the Human Connection. This Starbucks location has the worst customer experience I have seen and experienced over the years. Today was a "last chance." I've sat in the cafe today for a few hours and worked. I ordered a beverage on the mobile app. When I received it, it was only half-full. I asked for a remake and they asked if I wanted whipped cream. As if that was the reason the cup was only half-full. When the beverage was remade, it was just called out "remake," then the Team Member ran away from the handoff counter. This location has some of the worst standards. Both in drink quality, and in human connection. As for me... I will avoid this location."