Taco Bell,

236 15th Street, Tuscaloosa, AL 35401

"super rude. was out picking up an order from here at 230 am, on 1/20 and they had an employee outside screaming & taking an awful attitude towards everyone who had pick-up orders. was running around asking everyone if we had to-go orders, then hand motioning at everyone like dogs, i guess to “come on”, but for the people who didn’t respond to hand motions - she got super aggressive. didn’t really understand what that was about or why treating people like that is acceptable, but it threw me for a loop for sure."

"We placed an online order and it went through. Showed up and they told us they were only taking door dash and Uber eats orders. Thing is at that point we had an order placed through the app for 30 minutes. And there was no indication anywhere that they were only taking those types of orders. It seems like they should either indicate that this is a policy, or just never be open for only delivery orders. That is a ridiculous policy. I have never heard of it at any restaurant."

"I would suggest never going to this Taco Bell. The one on Skyland is much better and will actually give you good quality food AND what you asked for. My burritos had sour cream there is no sour cream in the bean burritos… my quesadilla has no chicken in it how do I know that? Because the wrappers stuck to it and tore it apart while opening. And they forgot the sauce which was fine but they couldn’t even get the burritos right so there’s my review."

"I'm so tired of paying so much for extra stuff and not getting what I paid for. It adds up and I'm done. And why are the soft tacos so wet?! Always have water draining from them I guess from the lettuce? Idk but makes the tortilla stick to the paper and then it rips and creates a mess. The workers are always sweet tho just whoever makes the food don't read the screens and I'm tired of literally wasting my money."

"We’ll NEVER return to this location. Entire order was wrong. I ordered extra meat didn’t receive it. I ordered no beans still received them. I order 1 extra taco supreme and instead I was sent 2 quesadillas. I don’t even eat quesadillas. It’s very sad and disappointing to order something for delivery and when you get it, it is incorrect. The ONLY thing I received correctly was my drink"