Big Boy Automotive
About the Business
Big Boy Automotive is a trusted car repair institution located at 4540 Bexar Avenue East in Hamilton, Alabama. Our team of experienced mechanics is dedicated to providing top-notch automotive services to our customers. Whether you need routine maintenance, repairs, or diagnostics, you can rely on us to get the job done efficiently and effectively. We take pride in our work and strive to ensure that every customer leaves our shop satisfied with the service they received. Visit Big Boy Automotive for all your car repair needs.
Photos
Location & Phone number
4540 Bexar Ave E, Hamilton, AL 35570, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Staff is very helpful and pleasant to deal with."
"My car's problem was quickly identified and fixed, and the 2 mechanics were professional and friendly. Would definitely come back and highly recommend."
"I haven't had a problem they couldn't fix, have never kept a vehicle more than a day unless ordering parts then 2 days max. They are friendly and very knowledgeable. I highly recommend this place if you're having automotive problems."
"The guys there do great work at a fair price. they are fast and dependable and are always at the shop working. A great place to get work done from motors to brakes. I highly recommend them"
"Where to begin— in May 2021 my 2007 Honda Civic threw a “check engine” engine light and essentially broke down. We reached out to several local mechanics and luckily Big Boy Automotive was available and even towed my car free of charge to the shop. We were informed of a cracked head, a replaced number of items, and an oil change due to leakage of coolant into engine which created milky oil. It was a speedy fix and Mr. John even allowed us to pay the sudden expense in payments as we needed, which was especially helpful given the “sudden” part. We picked up the car towards the beginning of July 2021 and upon the first trip home from the shop my car once again blinked with “check engine” and shot as hot as it could go. Immediately, I returned the car back to the shop a mile or two down the road and insisted the car was acting off and Mr. John reassured me they would double-check everything. We returned to the shop after a couple hours and they said it was good to go; we were told they allowed the car to idle a while and “nothing happened” and it never ran hot again. We took the car back home feeling uneasy but trusted Mr. John and others were the expertise in the equation.. Big Boy has a 3 month warranty so at this point we decided to see how it goes considering we live a decent distance from the shop. August 16th, 2021 we returned the car due to continued milky oil and the car running not-so smoothly. It took a whopping three months of no contact or updates for the car to be returned to us in a drive-able state.. $1,500 + 6 months later and my car is still leaking coolant as strong as ever and brewing milky oil. They get an A- for good ol’ southern hospitality, and a more than below unsatisfactory in just about everything else."
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