Olive Garden Italian Restaurant 375 Cox Creek Parkway, Florence, AL 35630

"My wife and myself took our grandson, and family out for his 16th birthday. Our waitress Kristin was awesome. She was very kind, friendly and knowledgeable of the menu. She came by our table multiple times to make sure our food was as we ordered it, refill our drinks and make sure we didnt need anything else l,She made us all feel very welcomed to be there like we were all family."

"Stopped in Halloween night. Great meal, great service, a lovely evening. Our waiter was new so he brought over the Bartender to answer some questions my wife and I had regarding the wine list. She made a recommendation for a Pinot Gregio, so we ordered a bottle. Her recommendation was spot on, my wife really enjoyed it. Both our meals were perfect in every way. The General Manager stopped by and we had a pleasant conversation. Really great lady, especially to take that evening's shift so all the other managers could spend the evening with their families. 'Twas a very enjoyable evening. I highly recommend this location."

"our original waitress was incredibly rude, we barely saw her for 30 minutes, when we did see her she was at a table of college kids she knew flirting and talking. we weren't given bread sticks, our food wasn't ran thanks to her ignorance, we didn't get refills, ect. we finally asked to be moved away from the loud teens and given a new waitress who was absolutely lovely! she was attentive and professional! still will not be back due to the sheer idiocy and rudeness of the first woman but the waitress we were given later deserves a raise!!"

"(Summer 2023) This Olive Gardens kitchen is without a doubt the NASTIEST kitchen I’ve ever been in! I worked there ONE (1) day and saw a dishwasher bring in a plastic container he found in the trash outside and rewash it for use. I saw the prep-cook touch pasta while preparing “to-go orders” with no gloves on. There was trash everywhere, noodles flung all over the line. Cooks preparing food and using their cells without changing their gloves. Crusty, dirty prep tables and don’t get me started on the cooler and freezer. I saw something that looked like dog vomit under one of the cooler racks. I mean it’s just gross. I worked an entire shift and never saw anyone wash their hands, the sink was dirty and there were no soap or paper towels. Worse part is I Love Olive Garden, and this review is heartbreaking to write but seriously Beware. I’m surprised no one has gotten sick!"