Cicis Pizza,

157 Cox Creek Parkway South, Florence, AL 35630

"Don't know what was going on. But when we arrived there neon sign was on that says "open" but a sign in the door saying "closed till 4" but employees where just sitting there inside, and we got there a 3:40 so we waited the 20 minutes. The clock hits 4 so we went to go in and another sign up saying "closed till 5:30" like wth?? All the time we see one family leaving the place. And when I tried to call no one answered. The second time I called they picked up and when I asked when they would allow people inside they hung up on me. If ur not gonna be open to the public then turn ur open sign off at least. And don't be rude about it when a WILLING customer is asking a question."

"We went about 2 hours before closing time. The pizza was cold, hard, and stiff. It was literally paper thin, and the texture of cardboard. There was no ranch, and we had to open the cabinet to get our own straws. The noodles were sitting in cold water, which made them soggy. The staff was overall okay, but they were not friendly at all. The drink fountain had no coke. It was almost pure water with no actual coke in it. The arcade was the only thing that made this place ok, but it cost 5$ for 25 credits. That is absolutely ridiculous. We were only able to play 3 games. We won nothing."

"This is the first time I have been here in many months due to everything being terrible in the past. Today, at 12, the pizza bar was kept fully by an amazing employee, another employee was keeping the dining area clean, and the manager was running the register and helping where needed. Hopefully this will be the new standard. I will definitely be back soon!"

"Other than the cashier taking our order there were no interactions with staff. She was pleasant enough. my family now calls it the cheesy bread buffet. Any flavor you want of cheesy bread. No beef, sausage,or bacon on anything. I think there was one skimpy pepperoni and a Alfredo chicken maybe? Either way, last trip for us."

"Brought my son here to eat with his football team. A few first graders to be exact. Pictures are before we sat down. The staff was friendly, but almost every table and chair is filthy. The pizza my son had was at least made fresh. We won’t be back anytime soon."