Starbucks

"Always have an excuse when ordering inside with a snarky response “by the way it’s going to be about 25-30 minutes to get your order” ALL I DID WAS ORDER BLACK COFFEE??? Is no one questioning the fact they’re even telling their customers that? Do they not realize how condescending and lazy that sounds to a loyal customer? I’m curious if the general manager is even present on the weekend to witness this. This is the 3rd time out of all 3 times this has happened, all weekend days. I don’t have a problem with a longer wait time, but it just sounds super lazy and like I’m inconveniencing them by placing an order. Definitely some work to do on this location."

"They lie about what they have in stock. I’ve been told for the last two weeks they’ve been out of ALL of their holiday drinks, but I have a friend that works there. When she’s there they magically always have them in stock. This is poor and deceitful service. If they were truly out of this much stuff for this long of a time then that’s even more ridiculous. At least admit you’re rationing and prioritizing the morning people, which means you’re sold out of everything after 2-3pm. Not to mention they just close whenever they feel like it."

"This team is a bit stretched. Corporate should consider making this store drive through only, with a window for pickups. It’s obvious walk-in customers are not a priority. They are more of an annoyance. The store itself has turned into a storage area and not regularly wiped down or maintained. The bathrooms, however, are kept clean. The staff are doing the best they can, but not sure the current model for this store benefits the customer or the staff. Time to review."

"None of the employees were smiling, and their customer service was under par. I did get the right order in a timely manner though. Just wished at least one of the looked like they actually liked their job, or people for that matter."

"Perfect every time! I order through the mobile app, arrive about 5 minutes later and usually see them setting my items out for pick-up. The drinks are always perfect and the food is yummy. A worker suggested I try the brown sugar on my cheese danish. So yummy! This location seemed to stay stocked up on all of our favorites."