Life Time,

11911 Hickman Road, Urbandale, IA 50323

"Been a member here since before covid outbreak. It's a very clean gym and for the most part run very well. However in the past 18 months they have increased monthly memberships 3-4 times without communicating it to members. There have been very few or meaningful upgrades that come with the rate increase as well. If you're a single person just wanting a place to workout go check out the Y, genesis, anytime or crunch (when it opens). All of these have a better variety of equipment and won't cost over $150 a month."

"If you have children, then this is the best gym to go to. They have an amazing child care facility and staff. They have many fun classes your children can join. They take care of your children so you can focus on yourself and your workouts. We are sad to leave such a fun, welcoming facility for the whole family!"

"As a dedicated member of Lifetime Fitness, I've had the distinct pleasure of witnessing Jack's extraordinary impact on the gym's atmosphere and growth firsthand. His exceptional leadership skills are more than just apparent—they're an integral part of the daily experience here at the facility. Jack's leadership shines through in every aspect of the gym's operation, fostering an environment where members like myself feel motivated, supported, and valued. He doesn't just manage; he inspires, encouraging both staff and gym-goers to push beyond their limits, pursue their wellness goals, and maintain a positive outlook on the fitness journey. The way Jack recognizes and utilizes the individual strengths of his team members has resulted in a harmonious gym environment where every staff interaction feels personalized and uplifting. This has a ripple effect on us members, making each visit to the gym an enjoyable and productive session—a testament to Jack’s ability to create a culture of excellence that enhances member satisfaction. Outside of the obvious day-to-day benefits, Jack's influence in business development has been evident in the steady enhancements and expansions taking place. Under his guidance, I've seen Lifetime Fitness introduce cutting-edge classes, state-of-the-art equipment, and tailored health programs that keep pace with the latest industry advancements. As a result, the gym isn't just retaining members—it's continuously attracting new faces excited by the dynamic offerings and inclusive community cultivated by Jack's leadership. For someone who values their fitness and wellness journey, having access to a facility that evolves to meet and even anticipate your needs is invaluable. This forward-thinking approach to business growth ensures that my investment in a membership here is not just rewarding in the present, but also robust for the future. It's clear that Jack's innovative spirit is at the heart of Lifetime Fitness' market success, and his dedication is a cornerstone of the trust and loyalty that the brand enjoys among its members. In conclusion, Jack's impact as a leader at Lifetime Fitness resonates with every person who walks through its doors. His drive and vision create a thriving environment that benefits members and the business alike, securing Lifetime Fitness' reputation as a top-tier health and fitness sanctuary. I, for one, am grateful for the positive changes his leadership has brought to my gym experience."

"Had a terrible experience with Management, my car was hit and ran in the parking lot, I was working out at the time, I went and told the staff they told me I had to file a police report. After filing a police report, they said that they would check the cameras. Throughout the week I went back to the police station with no response back from Lifetime, I went in with the officer (noted that this is the second time the officer has been in there for an update.) The Manager running the location comes down from working out and says he will check the cameras. To find out later he never did. Someone who is paying $120 dollars for a gym membership, when the customer service is not up to par with its pricing. Managers got time to workout, but not for customer service. Do not pay to go there not worth your money or time. You can get a better experience somewhere cheaper."

"It's a very nice gym, a lot of equipment, but membership size has increased dramatically since I joined in 2017 and the facility has not been able to keep up. Even during non-peak hours it seems to be overcrowded (at least to me) too much of the time. Between that and not being somebody who uses the extra amenities, I just went there to lift, it was well past time to move on."