SERVPRO of Gaylord & Cheboygan

"I wish I could give project manager Shawn Lupton-Campbell and her team 10 stars. I have never experienced such amazing customer service in my lifetime-in any industry. Shawn went above and beyond in helping me clean up my elderly mother's home and there is no way any of this could have happened without her. She was sensitive to my mom while undertaking a huge job and they returned the basement to a level of cleanliness I never thought possible. They helped with other areas in the house as well and anything they touched was left sparkling! I couldn't give a higher recommendation to Servpro and Shawn's team!! I am forever grateful"

"Unbelievable almost 2 years after our house fire we open up our “salvaged” items from serve pro and not only the smoke damage, water damage but the smell brought everything back, awful, how dare someone have no regard for the humans and only want to make money from the insurance company. We had our “North Pole” up here and yet the returned severely damaged Santa’s one with even his face melted and the other server damaged from smoke SEE PHOTOS- Say NO to Serb PRO"

"We worked with Tim Lawes when our family cottage was flooded. He did a fabulous job managing the project. He went above and beyond helping us, as we tried to figure things out from a distance. When we were able to come up north, he always made time to meet us and sort out the next set of concerns with us. I highly recommend Tim Lawes and his ServPro team in Gaylord!"

"They couldn’t have done more. My finished basement flooded. They moved everything out of the area with water. They got all the water logged carpet out, dried out the basement, dried and saved the drywall, treated the basement for mold, came anytime I had a question and they’re also going to replace all the flooring including on the stairs. They showed me how to turn things off to prevent further damage and helped me with everything that needed to be done. They came in and did my upstairs flooring when I was out of town. The flooring is beautiful and I love it. They couldn’t have been nicer or more helpful. A great company with awesome people."

"Servpro did a wonderful job cleaning up our basement from fire and smoke damage. Everything looks brand new. All the walls and carpet are clean. They took great care of the items and wiped everything down carefully. Thank you again. A++ rating"