American Travel LLC
About the Business
American Travel LLC is a premier travel agency located at 5770 15 Mile Road in Sterling Heights, Michigan. With a team of experienced travel experts, we specialize in creating unforgettable travel experiences for our clients. Whether you're looking to book a family vacation, a romantic getaway, or a business trip, our dedicated staff is here to assist you every step of the way. From flights and accommodations to tours and activities, we handle all the details so you can relax and enjoy your trip. Contact American Travel LLC today to start planning your next adventure!
Location & Phone number
5770 15 Mile Rd, Sterling Heights, MI 48310, United States
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 1:30 PM
Sunday:
Closed
Reviews
"Olja she's the best, I had a great experience and she does deserves five star!"
"First time I contacted them they introduced themselves and asked how can I help you. I Gave my name number flight range date and price I was looking for on Friday morning. Didn’t hear anything back it was Monday after 1. Called them they literally will pick up the phone wait and just hang up. Usually when a customers calling u say the name of ur business and u know like how can I help. So they didn’t and I thought ok maybe it’s a problem w the line but u can tell they picked up the phone they’re just not speaking. So I called twice more. I waited 20 mins and asked if she could call them , she calls the woman picks up. My mom gives me the phone the lady has a rude tone and is like what does she need. I mentioned Friday she’s like no we don’t have that info. I said I called this number Friday u answered fine and today ur just hanging up on me but whatever I need help finding a ticket for these dates. She’s like give me a few. She did help me find a decent ticket but I said I will call her back later for the reservation. I realized I told her the date wrong by 2 days I got my mom to call her on the phone and ask if she can find something else and she went off rudely to my mother too. Can they do the job? yes Will you be satisfied w the interaction? Not at all. I work w customers all day long everyone has a bad day you don’t project it on to other people or not state who you are when you answer the phone also if they read this I called the same number Monday and Friday. . So don’t ask oh maybe you have the wrong number unlikely"
"DO NOT CALL THIS PLACE. You will get the most rude the most horrible customer service you will ever receive. They do not give a shi* about you and they dont not appreciate your business and they do not care! Instead of chasing you for your business you have to chase them for their business. Never calling or dealing with this place again"
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