Consumers Credit Union 1900 South Drake Road, Kalamazoo, MI 49006

"Just wanted to say my home loan wasn't typical and had a lot of issues but my loan officer Renee Ziska really worked hard for me and handle issues that could not have been anticipated. I definitely felt that they were on my side from the beginning and I am very happy with my experience with consumers credit union."

"Katie at the Drake and Stadium office was so kind and helpful! Great experience."

"They were very informative & friendly & helped w our home improvement loan. Thanks!"

"We've worked with Consumers twice (once on a refinance with Mauri Story, and just recently again for a personal loan) and have been beyond impressed with the customer service both times. Most recently, I worked with Tamera Hall on a boat loan -- she went ABOVE and BEYOND to get our loan processed quickly so that we wouldn't lose an amazing deal on a boat. Additionally, she caught an issue with the title (that we missed) and worked into the evening hours to get it situated for us so that it wouldn't be an hassle for us later at the Secretary of State. This was not at all her responsibility -- she was just being helpful and thoughtful! We had to go back-and-forth with the seller several times, and she helped us through the entire ordeal. She genuinely "had our back" in the transaction. Thank you so much, Tamera! This recent experience (as well as the customer service provided by Mauri Story a couple of years ago - thank you, Mauri!!) was outstanding. We're planning to switch credit unions (from Advia to Consumers) because of the positive experiences we've had with Consumers. They make banking easy!"

"Jacob made me feel extremely valued for being with consumers for many years. He was willing to reach out price match saving products I recieved from Old national. I will go to him personally in the future. Thank you!"