Prince Hall Place Apartments

"For the last week the snow has not been cleaned from the outer sidewalk. Totally unsafe especially for the elderly that live here and may walk by also visitors. This is the prince hall street side."

"When I moved into Prince Hall Place, it seemed a nice place to live. I've been here, 2015; #1B, since Sept 02, 2010 and with each passing year the place has deteriorated. We've had 5/6 staff changes and the current one, headed by Property Manager Deniece Jenkins, is the worst one that's been here. To me, she's not qualified to manage people's lives by managing the places they live; to me, she seems to be "pas tout la". She's lied on residents to cover her incompetence. During the last recertification period, she requested that I backdate the forms in order to save Prince Hall Place from being in a breach of lease contract by not recertifying leases in a timely manner. I refused and dated them properly. I turned the paperwork in and she lied and said that I'd turned in BLANK forms! We are, at present, headed for litigation in 36th District Court on a different matter. During the Eviction Prevention Moratorium, Sept. 04, 2020---July 29, 2021, "Pas Tout La" evicted several people from this compound. People's good furniture and other belongings were, w/o benefit of a court mandated Order of Eviction, dumped into a big, red dumpster that sits in front of the bldg that I live in. Deniece Jenkins is so obviously "off centered" you'd think that she was sent here through one of the mental rehab programs. WHY IS SHE STILL ALLOWED TO HANDLE TENANTS LEASES AND RENT M.O.? SHE MIGHT COME IN ONE DAY IN ONE OF HER MENTAL/EMOTIONAL FUGUES AND TEAR UP OUR MONEY ORDERS!!!!! PAS TOUT LA IS A FRENCH/CAJUN EXPRESSION MEANING: "NOT ALL THERE; WHACKO"."

"I put in an application in early October 2021. I was informed the wait list was 3-5 months, and, I, asked, was this based according to income, and was told, no, it wasn't. I, called periodically, to get updates, on the waiting list. I received a call from the assistant manager, for me to come in and update my application, and take me to see a rental unit that I was so content and ready for. I, was advised, if I like it, to leave a $100.00 deposit. I left the deposit and was told she will start my application process, the next day. I called once and sometimes, twice a week, to get status updates. According to the assistant manager, there were two units available, and, she asked me what floor was I interested in, and I told her what floor I would like. Moving forward, I was GIVEN the impression that the rental unit was mine. I get a call on Good Friday, saying, I need to come in the next week, to sign some more papers. I, couldn't understand HOW that could be, when I've done ALL of that with the assistant manager. I, get a call back that same day, from the property manager, that I was OVER INCOME!!!! Prince Hall Management communications is HORRIBLE, and, I, believe with ALL the excuses after excuses, after excuses, that they've given me, they gave the rental unit to someone else, and to save face, they told me, I was over income. Unfortunately, no apology from the assistant manager, that wasted my time, with excuses. However, hopefully, no one else have a bad experience like I had."

"Update: 1/10/2022_ I still need a new refrigerator because now the temperature fluctuates making my food spoil which I'm constantly having to replace. In the last 3 years I've also had to deal with mice, roaches, no follow through on replacements with several things (carpet, refrigerator), the front of my stove had to fall off to be replaced but the worst of all are my noisy neighbors. Every night there are several kids screaming, running and bouncing around from around 11 pm up to 4 or 5 am while the adults are arguing, physically fighting or partying but these things go on at any given time just mostly at night, I've never seen anything like this in my life! I've sent recordings, filed police reports and contacted Continental Management directly with no resolve, you'd think I'd get better treatment after being a respectful tenant for 15 years. I would've moved by now if I could but I'm not in a position to but if you are a normal person that wants a manager that takes your concerns seriously, I'd suggest you look elsewhere. Don't know about anyone else but this place is not five star treatment. I went TWO DAYS without a refrigerator after telling them right away and they have this as an emergency. On top of that they feel I shouldn't be compensated for loss of food. That's not all but I'm tired and ready to go! But judge for yourself, been too long for me."

"Communication with management needs work, definitely not a place you would want to live!! The site manager, Denise is very pleasant but falls short on honoring her commitments. Absolutely NO accommodations for the visually impaired!! Someone who has been a resident at this complex for over 13 yrs. I guess this is how they would want someone to treat their mom. Corporate is no better, if and when they answer the phone, they have short coming too!! Ms.Stevens says " let me call you back after I address it, or look into what's going on" still waiting on the callback."