DHL Express ServicePoint 6340 Middlebelt Road, Detroit, MI 48174
About the Business
DHL Express ServicePoint, located at 6340 Middlebelt Road in Detroit, Michigan, United States, is a finance and post office institution that offers international shipping services. Use the Promo Code GREEN40 to save 40% on your international shipments when you ship from this location. Remember to bring a valid government-issued photo ID when sending or picking up a shipment, and be prepared to provide proof of value for non-document shipments. Duties and taxes may apply at the destination, as per local regulations. DHL has the fastest transit times in the industry, but transit times depend on the destination country and local Customs processes. DHL Express U.S. offers a Money Back Guarantee based on the service selected. Certain restrictions apply to shipping electronics with lithium batteries. DHL has the right to open and inspect shipments for safety and security reasons. Visit a DHL Express ServicePoint for more information on shipping restrictions and regulations.
Photos
Location & Phone number
6340 Middlebelt Rd, Detroit, MI 48174, United States
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Unacceptable service. After paying for expedited delivery, I am still waiting for a Christmas gift on January 8! I was told 3 attempts for delivery were made. I was home 2 out of the 3 dates. No knock on the door, no barking from my dogs, and no notice of delivery attempt. After scheduling delivery for today and waiting all day, I was told the package is still on hold in Romulus, which is 60 miles away. No delivery had been scheduled. So much for "Expedited" delivery."
"I wish I could give this place a 10/10! Diana was so helpful! She went over and beyond to resolve my issue. By far the best customer service I've ever experienced! Thank you so much!"
"My package is on hold in Romulus apparently there is no one available by phone and no front desk? I have been awaiting this package since Dec. 8th. I would gladly pick it up at this point because it was urgently needed by tomorrow and is already over a week late. This is absolutely ridiculous especially during a holiday week."
"I am so disappointed. I always sing praises for DHL but this time, after waiting almost a week for my package (it was showing as held at the Romulus facility) it's showing as delivered but it's not here. I can't talk to anyone about where it is, and it's over an hour's drive to the facility. The customer service rep actually advised me to NOT go there, as nobody would be at the facility during this strike. My business relies on these materials I've been waiting on, and I'm freaking out because I don't know what else to do. I would drive to the pick up facility but I can't even get someone to confirm if it's there or not. I hate leaving a 1 star review, but I'm desperate for answers here and running out of options. Please help. Thank you!"
"Such a lazy and dishonest courier. I tracked my package as it was arriving and literally waited for it at home. Received a package not delivered "Incorrect Delivery Address" notification. No phone call etc. to even inquire. I don't think they even even attempted. Of course I cant modify my address on the site because it has a "no modifications made" popup every time I enter my address. Now I have to drive 40 miles away to pickup at the Metro Airport. Very unacceptable and frustrating to say the least. I get packages weekly and this is never an issue. Disappointed."
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