Aspen Lakes

"Wouldn’t recommend people of color or with vouchers to go here. I’m new to the Michigan area and this is my first time looking for an apartment and let me tell you I never been disappointed in a place that swear they are a good apartment complex. The communication sucks information that they should have contacted me about they didn’t I had to reach out myself just to get answers . On top of that I feel like they were giving me the run around when it came to my application I never heard of place wanting five times the rent they make you pay when they don’t even make that. They were and is very unprofessional to me I reached out to the property manager about getting my deposit back and she still hasn’t responded. I wouldn’t want my worse enemy living here and I wouldn’t dare raise my kids where I feel like they gone be judged by the color of they skin."

"I currently live here. My advice if you're looking at this place? Don't. Want maintenance to let you laundry sit for a month in dirty water and grow mold? Go for it. Want to pay extra for washer/dryer in unit for it break nearly every 3-4 days? Yeah sure sign up. Want water to leak on to your downstairs neighbors who HAVE KIDS. Yeah perfect place for you. Want to never have the office respond to emails. You got the place!"

"I’m really enjoying Aspen Lakes! There was a lot of paperwork to complete in order to move in but Denise was amazing and super patient, dealing with a lot of questions from myself and my family. She continued to be a huge help as I settled in, and is always very communicative. The community feels like a real neighborhood and the property itself is surrounded by parks and plenty of green areas, including a couple ponds, which my dog loves (and honestly that’s the most important thing, right?) Only downside so far is how pricey the newer units are but for me, it’s worth it to have a garage and updated appliances/features. Overall I’m really happy I moved here!"

"The maintenance crew here is great! Specifically, I want to commend Isaiah and Andrew for their work today. Our furnace wasn’t turning on, so I submitted a work order and they showed up soon after ready to go with smiles on their faces. They were knowledgeable, and made quick work of the issues they found and soon after they had arrived they were leaving me with everything working well! They were very professional and friendly, made me feel like they cared about the problem we had and followed through quickly."

"Aspen Lakes, an AMP Residential property, is unmatched in the Grand Rapids, Michigan area - here are my reasons why! 1. Value. The price point at newly constructed Aspen Lakes 2, where I call home, is more than fair. I moved in earlier this month and enjoy the new construction + amenities, a garage & private entrance all while not "breaking the bank". Plus my dog Leo is welcomed and is thrilled at his new place, making many new friends at the dog park on property. 2. Location. Located within 2 miles of I-96, this spot provides an easy commute for those going East or West. Aspen Lakes 2 borders GR-owned Huff Park and a renovated nature preserve that offers an experience which feels different from "inner city living". Cattail Crossing is something you have to experience for yourself, you will not be sorry! 3. Staff - Customer Service. I have to give a shout out to my property manager, Sarah Markland. Sarah goes above and beyond to make prospective and current residents feel at home. She is a seasoned veteran in a competitive market and is quick to follow-up, looking to provide the best remedy for her tenants. I have been renting across the State of Michigan and Illinois for the past 8+ years. Never have I been more impressed with a property manager (and colleagues) as I am with Sarah and AMP Residential staff. Look into booking a tour or calling for availability. Attached are pictures of my unit before move-in. Apologies in advance as I don't see myself leaving anytime soon! However, this location has open spots like this one and is so worth the inquiry if you are trying to find your next home. After almost 2 months, I was disappointed to edit this review, but it had to be done. The property manager disregards common complaints. The leasing agent I referenced above has removed herself from an issue that has not been resolved and only has gotten worse. Blatant disregard for tenants concerns is a growing issue. Now I am stuck in a lease and feel disrespected by the lack of regard from AMP residential."